You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description:
Job description
- Conducts analysis on Business Requirements and prepares the design documentation at the systems level for medium to complex systems or modules
- Develops and maintains, tests and implements modules according to system specifications. Identifies all possible scenarios and prepares tests for the systems under development.
- Executes test plan during development and provides system testing, user acceptance testing and other testing support as required to ensure that the system processing reflects user requirements / designs
- Performs implementation activities such as program promotions, installation of the system, training and tutorial for end users
- Provides post-implementation support for systems including analysis of production incidents
- Develops and updates of the Permanent System Documentations and other Operations Manuals
- Provides updates and status reports to the project manager during the course of a development and related support activities
- In charge of a system module. Identifies areas for improvement /enhancement on existing system module or on the entire system, and on new ones being developed
- Ensures solutions are well engineered, operable, maintainable and delivered on schedule
- Resolves technical issues through debugging, research and investigation
Soft Skills:
- Decisiveness (Competent)
- Communication (Competent)
- Customer Service Orientation (Competent)
- Tolerance for Stress (Competent)
- Fast Cycle (Competent)
- Work Standards / Quality Orientation (Competent)
Required Skills: (Identify top skills needed from the job)
- At least 2 years or more as Salesforce Systems Analyst
- Strong Knowledge of SFDC standard Objects and familiarity with designing Custom Objects and Lightning platform
- Experience with Sales and Service Cloud in Lightning Platform.
- Experience with Service Financial and Marketing Cloud is a plus.
- Applied knowledge of Salesforce Configuration, Customization, design of Visual Force Pages, Lightning Web Components, Apex Triggers and Reports and Dashboards.
- Experience with Informatica or any similar ETL tool, analysis & design, with testing experience is a plus.
- Strong analytical, problem solving, and interpersonal skills. Willingness and ability to quickly adapt to new environments and learn new technologies.
- Experience in managing multiple resources/developers
- Competent Systems Analysis and Design skills
- Systems Development Life Cycle (SDLC) major tasks and deliverables
- Strong problem-solving and critical-thinking skills
- Outstanding written and verbal communication skills, experience working in cross functional environment
- Knowledge in Source Code Control procedures
- Knowledge/experience in Release Management practices
- Knowledge/experience in Configuration Management practices
Other Requirements:
- College/University Degree, preferably in Computer Science, Engineering & Mathematics
- Background in Banking, Financial and Life Insurance business is a plus
- Applies competent programming skills in at least one of the supported Sun Life platforms
- Applies competent systems analysis and design skills
- Able to apply the development methodology used in Sun Life (Entry) foundational knowledge of:
- Systems Development Life Cycles, its stages, major tasks and deliverables
Job Category:
IT - Application Development
Posting End Date:
30/01/2025
Top Skills
What We Do
A UK company, Sun Life Financial of Canada is focused on building excellent customer service by offering the highest levels of customer care. We have been serving customers in the UK for over 100 years
