Lead Software Consultant role primary objective is to lead and develop a team of software consultants to enable them to fulfil their objectives of delivering exceptional customer service and high quality solutions to customers on the use of software products and services. The team lead should maintain a stimulating environment with a strong focus on learning and development. Typically this will involve managing resources and workload whilst being the point of escalation for team members and customers escalated issues. Performance manage the team of consultants as well as mentoring and coaching the team. Work with stakeholders in the business to ensure outcomes are successfully achieved. Expected to work well in a team environment as well as under minimal supervision. Supporting the Software Consultant Manager and deputising as necessary.
Job title:
SAP BPC Functional Lead
Job Description:
Meeting with stakeholders and clients to determine requirements.Working with clients to determine scope of a project.. Clarifying system specifications and understanding the nature of the client’s business requirements. Provide recommendations for software developments and implementations. Working on agreed solutions and implementing new system designs.Review and evaluate technical design and technical quality issues and processes. Producing management information.Managing the work of team, monitoring performance targets to ensure adherence and review and measure targets,Conducting performance reviews with team members.Coaching and mentoring team members.Develop and maintain knowledge and skills and keep up to date with new processes, procedures and developments.Service awareness of all the organisations business areas, drivers, structures and priorities including SLA and KPI’s performance.
Location:
Pune
,
India
Time Type:
Full time
Contract Type:
Permanent
What We Do
Capita is a leading provider of business process services, driven by data, technology and people. We are a purpose-led, responsible organisation¬. Every day our 50,000 colleagues help millions of people, by delivering innovative, digitally enabled solutions to transform and simplify the connections between government and citizens, businesses and customers. We partner with our clients and provide the insight and technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate across three divisions – Capita Public Service, Capita Experience and Capita Portfolio – in the UK, Europe, India and South Africa. Capita is quoted on the London Stock Exchange (CPI.L). Further information can be found at: http://www.capita.com
