This is a remote position.
SAP Technical Specialist (SAP QM)
Job Description:
We are seeking a skilled SAP Technical Specialist with expertise in SAP Quality Management (QM) to join our team. The ideal candidate should possess a strong understanding of SAP QM processes, including NonConformance and Inspection, along with proficiency in SAP ABAP development and Fiori/UI5 application development.
Key Responsibilities:
SAP Development: Execute SAP ABAP development for RICEF (Reports, Interfaces, Conversions, Enhancements, Forms) to support SAP QM processes effectively.
UI Development: Develop and maintain Fiori and UI5 applications to enhance user experience and functionality.
Process Understanding: Gain a comprehensive understanding of Procurement Ordering, Supplier Control, and Master Data Supplier processes supported by SAP.
Application Monitoring: Monitor SAP applications and interfaces to identify proactively and prevent incidents. Utilize Solution Manager (SOLMAN) for effective application monitoring.
Customer Focus: Demonstrate a strong customer-focused approach within the Application Services department, catering to Procurement-related functions in Production, Final Assembly Line, and Logistics.
Business Criticality: Recognize the business criticality and prioritize tasks accordingly, understanding the impact of SAP QM on operations.
Team Collaboration: Collaborate effectively within an international, distributed, and multi-functional team, adhering to agile methodologies and principles.
Qualifications & Experience:
Bachelor's degree with a minimum of 5 years of experience in SAP.
Proficiency in SAP ABAP development.
Prior experience in support or customer service roles.
Strong understanding of supply chain processes in an industrial context.
Excellent problem-solving and analytical skills.
Customer-facing skills with experience working with European customers.
AGILE certification and/or SAFe certification is a plus.
Responsibilities:
- Conduct in-depth root cause analysis and implement performance improvement initiatives.
- Identify and propose service improvements to enhance SAP QM processes.
- Provide expertise and support across the entire support chain.
- Effectively communicate on specific technical topics within the team.
- Train and mentor support team members to enhance their SAP QM knowledge and skills.
If you are a SAP Technical Specialist with a strong background in SAP QM and a passion for continuous improvement and customer satisfaction, we invite you to apply for this exciting opportunity. Join us in driving excellence in SAP QM processes and delivering top-notch support to our valued customers.
