Scrum Lead

Requisition Number: 2341792
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:

• Act as a Execution lead closely partnering with the Product Manager & IT Delivery Owner to guide one agile release train
• Establish program level cadence and drive program level ceremonies (e.g. PI Planning, Product Management Council, Scrum of Scrums, release train retrospectives, HIP Sprint)
• Work with other program leaders to drive the definition and refinement of the program backlog
• Provide leadership, direction, and coaching to scrum teams and Scrum Masters
• Ensure cross-value stream coordination and collaboration
• Serve as an escalation for impediment removal for the Scrum Masters and scrum teams
• Maintain metrics that provide visibility to stakeholders on program-level plans, progress and quality
• Facilitate alignment dependencies between the program team and third parties, release managers, or between the team and other Scrum Teams
• Foster a team collaborative environment that tears down silos between groups - act in a single voice
• Actively contribute to the company's Agile and Lean Community through participation in the internal Agile Community of Practice and Scrum Master Forums
• Develop, coach, and mentor team members to advance their skills and career
• Provide real time feedback to the methodology team based on experiences with software delivery teams
• Work cross functionally to align strategy, methodology and execution
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Undergraduate degree or equivalent experience
• 5+ years of experience in Agile tooling proficiency: CA Rally (Agile Central) for user stories, sprint planning, capacity tracking, and PI metrics
• 5+ years of experience in Backlog management tools: Jira (if applicable), Confluence, Agile boards
• 5+ years of experience in Scrum/SAFe frameworks: Deep understanding of Scrum, SAFe events, Lean-Agile principles
• 5+ years of experience in Technical facilitation: Ability to support dev teams in identifying impediments (build failures, dependency conflicts) and coordinate with engineering/architecture teams
• 5+ years of experience in Reporting & Metrics: Velocity tracking, WIP limits, burn-down charts, TTV/TTB metrics, sprint/PI dashboards
• 5+ years of experience in Environment coordination: Understanding of deployment flows, testing readiness, and environment dependencies (feature branches, stage/testing readiness)
• 5+ years of experience in Quality & compliance awareness: Built-in quality, Definition of Done, testing completeness, and acceptance criteria enforcement
• 5+ years of experience in Cross-team coordination tools: Experience with Scrum-of-Scrums and scaling practices

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.