SDE Support Engineer

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Summary:

Design, engineer, and support the long-term architecture, provisioning, monitoring, and enrichment of Development Environments, with the ultimate goal of improving the Developer Experience.

DevEx Engineer will be the go-to technical expert to assist Developers with networking, firewall, system build, and infrastructure provisioning in CI/CD pipelines.

• Improve the experience of Rockwell's Developers through first class engineering and support of lower environments.
• Co-locate with Development teams and to improve lower environments.
• Ensure stream/product aligned teams to complete work with substantial autonomy through Infrastructure As Code.
• Partner across Rockwell's Development teams in the creation of reusable services, wherever.
• Resolve platform or network issues in build chains, driving reliable and repeatable build automation.
• Partner across Rockwell's Development teams in the creation of repeatable CI/CD pipelines or pipeline classes, using common pipeline templates wherever possible.
• Collaborate with Development, Security, and Infrastructure teams in the creation and operational support of lower environments tailored to improve the experience of Developers while maintaining the security of Rockwell's Intellectual Property.
• Champion complete build and production support automation and help foster a culture of automation at Platform layers.
• Build observability into build chains, CI/CD pipelines, and automations of all environments.
• Collaborate with Build/DevOps/SRE Engineers in the creation and operational support of CI/CD pipelines and pipeline templates.
• Partner across Rockwell Automation in the governance of common Platform components.
• Ensure consistency between Production and Lower environments.
• Creation or standardise test cases in CI/CD pipelines for the proper use of Platform Components and Operational Readiness.
• Manage programs to automate development processes, reduce friction, and eliminate bottlenecks at Platform and Network layers.
• Establish metrics, and monitor Platform products to measure Developer satisfaction.
• Stay informed about the latest trends in developer tools, platforms, and methodologies.
• Advocate for and implement developer-friendly practices.
• You will report to Team Lead

• Solid skills in the creation of Technical Roadmaps – organising work for the development team following Scrum/Agile principles.
• Extraordinary internal customer focus – you should come prepared with stories demonstrating improvement in developer experience.
• Experience with successful network and platform components, their architecture, durability, provisioning, monitoring, and lifecycle.
• Excellent collaboration skills and a partnering mindset. 0 tolerance for "not invented here" thinking.
• Experience with innovation in platform automation and IDPs – linking network, system, storage, DBs, meshes, and other sub-components of applications.

• Bachelor's degree in software engineering, MIS, Computer Science, or equivalent relevant work experience.
• 5 years' experience leading systems or platform development teams.
• 3 year's experience in Network Operations or Engineering roles.
• 4 years' experience in DevSecOps/Continuous Delivery support.
• Experience with Continuous Delivery practices, Agile/SAFe, across a large organization.
• Collaborate and a diverse group of peers with a variety of software development requirements.

Our benefits package includes …

• Comprehensive mindfulness programs with a premium membership to Calm
• Volunteer Paid Time off available after 6 months of employment for eligible employees
• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
• Employee Assistance Program
• Personalized wellbeing programs through our OnTrack program
• On-demand digital course library for professional development and other local benefits!

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

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Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.