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Assurant

Territory Relationship Manager (Flood Insurance)

Reposted Yesterday
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In-Office or Remote
Hiring Remotely in Maryland
Senior level
In-Office or Remote
Hiring Remotely in Maryland
Senior level
Manage assigned client portfolios as primary contact to ensure satisfaction, retention, and revenue growth. Identify new business and distribution opportunities, oversee implementations, monitor performance and financials, run business reviews, manage contracting with Legal and cross-functional teams, and recommend program improvements to increase efficiency and profitability.
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What makes us different? 

  • A+ financial rating at AM Best for Domestic P&C

  • Second largest carrier in WYO program & NFIP provider in the United States.

  • Comprehensive medical, dental, and vision coverage starting day one

  • 401(k) with a 6% company match

  • Paid time off, holidays, and a volunteer day

  • Professional development opportunities

  • Employee wellness and mental health resources

What will be my duties and responsibilities in this job?

Build trusted partnerships across your territory! Assurant is seeking a Territory Relationship Manager (Flood Insurance) to become the trusted face of Assurant for insurance agencies and brokerages across an assigned territory.

In this relationship-led role, you’ll help agency partners solve problems, navigate service and business needs, and get the most from their partnership with Assurant. You’ll also uncover opportunities to deepen relationships and grow Assurant’s share of flood business—through exceptional service, education, and consultative influence, not high-pressure selling. With the freedom to own your territory, you’ll decide where to focus, plan impactful agency visits, bring the right internal teams together, and create an experience that makes partners want to do more business with Assurant.

Relationship Management: Own agency relationships, service quality, retention, and issue resolution. Field Marketing & Support: Build visibility through on-site agency visits, education, outreach, and market presence. Growth: Identify opportunities to deepen partnerships and expand business.
 

What Helps You Thrive - You build credibility quickly across different levels, enjoy developing relationships face to face, and balance commercial goals with responsive, high-quality partner service. You take ownership without waiting for detailed direction, stay organized across a large geographic portfolio, and adapt decisively as priorities or market conditions change. Most importantly, you follow through consistently and bring the right people together to solve problems.

Bring your relationship-building experience, market knowledge, and ownership mindset to a role where strong partnerships drive lasting business results! 

What will be my duties and responsibilities in this job?

  • Own and strengthen agency relationships across an assigned multistate territory, engaging agency owners, producers, service representatives, and brokerage leaders.

  • Develop and execute a territory plan that improves agency engagement, service, retention, and overall partnership.

  • Meet with agency partners virtually and in person to understand business needs, provide education, resolve issues, and reinforce Assurant’s value.

  • Support agencies with products, underwriting, systems, claims, onboarding, program changes, contracts, and significant claims or catastrophe events.

  • Identify relationship-based opportunities to consolidate flood business and grow Assurant’s share of each agency’s portfolio using performance data and market insights.

  • Coordinate with internal teams, lead business reviews, maintain accurate agency and contractual information, and represent Assurant at agency meetings and industry events.

What are the requirements needed for this position?

  • 3+ years of marketing, sales, strategic client support, or closely related experience.

  • Strong technical capabilities with a variety of computer systems, tools, and technology, along with professional presentation skills. 

  • Strong prioritization, organization, relationship building, sales, and problem-solving skills

  • Self-Starter, motivated, and good judgment to make decisions and work in highly autonomous environment.

What other skills/experience would be helpful to have?

  • Previous experience in the Insurance industry or Insurance Agency Office is highly desirable but not required. 

  • Bachelor’s degree in business administration or related preferred but not required.  

How much should I expect to travel?  

  • This is a remote, field-based position supporting a multistate territory with regular travel around 40-50%. ​

  • Candidates should ideally live within or near the assigned territory to support efficient travel. Candidates may be considered if they reside outside of the territory, so long as they can and are willing to travel throughout assigned territory. 

  • Territory Assignment may include: (New York, Connecticut, Rhode Island, Massachusetts, New Hampshire, Vermont, Maine.) OR (Kentucky, Ohio, West Virginia, Virginia, North Carolina, Washington DC, Maryland, Delaware.)

Assurant does not provide a company vehicle. Approved travel expenses and mileage are covered or reimbursed in accordance with company policy.

#-LI-Remote

Pay Range:

$96,700.00 - $161,400.00

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.


Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.


For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.


What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.


Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.


AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.


Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.


Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.


Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.

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