Design, develop, deploy, and maintain AI-powered solutions (LLMs, generative models, chatbots, predictive analytics). Provide technical leadership, ensure responsible AI and regulatory compliance, integrate AI into cloud-hosted production systems, mentor teammates, and drive operational excellence.
Requisition Number: 2341650
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
AI/ML Engineers code and develop software that deploys ML models and algorithms into production. Communicate and present complex analytics results and concepts to leadership and internal stakeholders. Employ AI and/or ML that may include natural language processing (NLP), natural language understanding (NLU), semantic understanding, intent classification, computer vision, deep learning, and automatic speech recognition (ASR).Applies deep learning technologies to give computers the capability to visualize, learn and respond to complex situations. May adapt machine learning to areas such as artificial intelligence, robotics and other products that allow users to have an interactive experience. Work with large scale computing frameworks, data analysis systems. Employees in this role are expected to apply knowledge of experimental methodologies, statistics, optimization, probability theory and machine learning using code for tool building, statistical analysis, using both general purpose software and statistical languages. Generally work is self-directed and not prescribed.
Primary Responsibilities:
Required Qualifications:
Preferred Qualifications:
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
AI/ML Engineers code and develop software that deploys ML models and algorithms into production. Communicate and present complex analytics results and concepts to leadership and internal stakeholders. Employ AI and/or ML that may include natural language processing (NLP), natural language understanding (NLU), semantic understanding, intent classification, computer vision, deep learning, and automatic speech recognition (ASR).Applies deep learning technologies to give computers the capability to visualize, learn and respond to complex situations. May adapt machine learning to areas such as artificial intelligence, robotics and other products that allow users to have an interactive experience. Work with large scale computing frameworks, data analysis systems. Employees in this role are expected to apply knowledge of experimental methodologies, statistics, optimization, probability theory and machine learning using code for tool building, statistical analysis, using both general purpose software and statistical languages. Generally work is self-directed and not prescribed.
Primary Responsibilities:
- Drive responsible use of AI/ML adoption across the team, driving innovative use of both Generative AI and traditional ML techniques
- Design, develop, test, deploy, maintain, and continuously improve AI-powered software solutions to meet customer and business needs
- Build responsible AI solutions and service components to support the Provider community, ensuring compliance with ethical and regulatory standards
- Develop new features leveraging AI/ML, including Generative AI models, predictive analytics, and automation capabilities
- Provide technical leadership for AI initiatives, including Chatbots and conversational AI solutions
- Partner with product management, architects, and engineering leadership to deliver creative, scalable AI solutions for healthcare challenges
- Drive alignment with enterprise AI strategies and ensure solutions meet business objectives and engineering best practices
- Accountable for high-quality software deliverables and operational excellence
- Mentor and train team members on AI/ML technologies, frameworks, and responsible AI practices
- Collaborate with broader engineering teams to integrate AI into cloud modernization efforts and digital-first initiatives
- Exercise independent judgment to prioritize, plan, and manage AI-related activities and projects
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- 7+ years experience in Python
- 4+ years of hands-on experience building AI/ML solutions, including LLMs, Generative AI, and traditional ML models
- Solid experience with Chatbots, conversational AI, and NLP-based solutions
- 4+ years of experience with Web and API development
- 4+ years of experience hosting applications in cloud environments (AWS preferred)
- Solid knowledge of security, access controls, logging, monitoring, performance tuning, disaster recovery, and production operations
Preferred Qualifications:
- B.Tech in Computer Science, Engineering, or related technical field (or equivalent experience)
- Experience in the healthcare industry
- Full-stack engineering experience
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Top Skills
Python,Llms,Generative Ai,Machine Learning,Deep Learning,Nlp,Nlu,Semantic Understanding,Intent Classification,Computer Vision,Automatic Speech Recognition,Chatbots,Conversational Ai,Web Development,Api Development,Aws,Cloud
Similar Jobs at Optum
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Design, develop, and deploy scalable AI/ML solutions and LLMs. Lead end-to-end workflows from data preprocessing and training to hyperparameter tuning, deployment, and lifecycle monitoring. Work with large datasets, cloud platforms, and conversational AI, collaborating with cross-functional teams to integrate and optimize models for healthcare use-cases while ensuring ethical, transparent AI practices.
Top Skills:
Python,Pytorch,Tensorflow,Pyspark,Databricks,Pandas,Numpy,Hugging Face,Langchain,Azure Ai,Azure Ml,Google Cloud Platform,Openai,Mlflow,Sql,Sklearn,Transformers,Dialogflow,Vertex Ai
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Architect, build, and deploy LLM-powered multi-agent AI systems and voice-first agents. Design RAG/memory pipelines, fraud/anomaly detection models, and scalable Azure-native AI services. Mentor engineers, review PRs, and collaborate across distributed teams to deliver secure, testable, production-grade AI solutions.
Top Skills:
Python,Pytorch,Scikit-Learn,Hugging Face,Azure Openai,Azure Cognitive Services,Azure Functions,Azure Service Bus,Azure Cognitive Search,Cosmos Db,Langchain,Autogen,Semantic Kernel,Model Context Protocol (Mcp),Whisper,Azure Speech,Asr,Tts,Rag,Vector Databases,Embeddings,Semantic Search
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Senior AI/ML Engineer designs, develops, and deploys AI/ML software solutions, ensuring compliance and driving innovative use of AI technologies in healthcare.
Top Skills:
AIAWSChatbotsGenerative AiLlmsMlNlpPython
What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
