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Bottomline Technologies

Senior Billing Analyst

Posted 4 Days Ago
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Remote
Hiring Remotely in India
Senior level
Remote
Hiring Remotely in India
Senior level
Manages customer contract setup, invoicing, billing data generation, revenue and invoice reconciliations, credit notes, commission invoices, and customer account details. Maintains billing controls across ERP and CRM systems, resolves manual invoice issues, supports hardware replacement requests, and identifies process improvements. The role requires accounting knowledge, strong Excel skills, and 5+ years of billing experience.
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Why Choose Bottomline?

Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!

Position Title: Senior Billing Analyst

Position Summary:

The Senior Billing Analyst will spend the majority of their time ensuring the appropriate setup of customer contracts into systems of record, executing accounting control points around invoicing and executing invoicing of customer transactions. This role also involves the reconciliation of revenue and billing results to control totals and comparison to various reference points such as prior periods, disparate systems, forecasts, etc.

Essential Job Functions:
  • Order/contract setup and review
  • Execution of customer invoicing of various types (batch transactional billings, subscription billings)
  • Reconciliation of invoicing to revenue results
  • Reconciliation of disparate systems
  • Generation of billing data
  • Raising client invoices for services provided and expenses incurred 
  • Raising third party commission invoices 
  • Issuing client credit notes and re-invoicing where required 
  • Weekly invoice reconciliation to ensure all billing issued has been delivered 
  • Manage internal mailbox for invoices that require manual intervention before delivery to the client 
  •  Maintaining clients purchase order, address and contact details  
  • Processing manual opportunities for split commission reporting 
  • Triggering contract commencement dates in the CRM and ERP systems 
  • Collating requests for replacement hardware (MFA tokens). 
  • Entering details and maintaining an internal consolidated spreadsheet of requirements and sending instructions to the third-party supplier for dispatch

Required Skills:
  • Ability to work in fast paced environment
  • Ability to learn systems and process within a public company internal control environment
  • Experience with Microsoft Excel
Preferred Skills:
  • Ability to make process improvement recommendations
  • Microsoft D365 ERP
  • Experience with Salesforce CRM
Education and Experience:
  • Bachelor’s degree or Associates degree in Accounting
  • 5+ years relevant experience in Billing

We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

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