Senior Data Scientist

Overview
Does the challenge of scaling a fast-growing company with the latest in data science and AI methodologies and tooling excite you?
Using your business instincts and creativity, you will leverage your business, data science and AI acumen to support a highly strategic, mission-critical customer friction identification initiative. Atlassian is accelerating its journey to the cloud, and investments in AI to power our future growth. This role aims to leverage both NLP/LLM and other data science methods to identify areas of customer friction from large amounts of text data and build tools and solutions that will help us identify friction faster and improve our products faster. If you love blazing new innovative trails, making the complex simple and driving decision-making speed across business units with data insights, then read on!
Atlassian is looking for a Senior Data Scientist to be the wizard who will uncover valuable insights from large amounts of text data which will help the business improve our products. We're looking for someone with superb business instincts, comfort with executive stakeholders, proficiency in statistical analyses, expertise in ML development, ML deployment, and experience partnering with cross-functional teams . We are looking for someone with curiosity, and creativity in problem-solving and someone who is willing to jump in the deep end and learn new methods and skills as needed.
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

• Influence strategy & important decisions around customer friction by blending end-to-end business acumen with advanced data science methodologies
• Define, set and report on department level KRs to the CSS Executive team
• LLM and NLP ecosystem is rapidly evolving and a keen interest and ability to take new research techniques in this domain and applying them to Atlassian use cases is critical.
• Build and implement machine learning models and NLP/LLM tooling to accelerate Atlassian's growth and improve product quality.
• Envision, scope, and lead high impact projects by collaborating with Operations, Engineering, Program Management and Product Management
• Foster a world-class Data Science culture by leading training on technical concepts, and driving continuous learning.

• Experience applying your Data Science skills to identify and lead projects which have had impact on business strategy and performance
• 5+ years of experience in Data Science or related fields. (Preferred - 7+ years experience with a post-graduate degree in a quantitative discipline like Statistics, Mathematics, Econometrics, Computer science)
• Expertise in applying a broad variety of ML methods including NLP and LLM to solve business problems and a strong sense of when to apply them to the problem at hand
• Experience in managing ML projects end-to-end including deployment and monitoring.
• Expertise in SQL and a high level of proficiency in another data science programming language (e.g Python, R) with expertise in libraries like Pandas, Numpy, Scikit-learn etc.
• A very high bar for output quality, while balancing "having something now" vs. "perfection in the future"
• Comfort explaining complex concepts to diverse audiences and creating compelling stories for non-data experts
• Proficiency in visualization tools (e.g. Streamlit, Tableau, R-shiny) and libraries (e.g. - matplotlib, bokeh)

Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .