Senior Devops Engineer (Salesforce Platform)
Would you like to be part of a team that excels in delivering high-quality Salesforce solutions to our customers?
Are you a problem solver who enjoys working collaboratively to achieve business goals through Salesforce development?
About the Role:
This role is pivotal to improving the reliability, scalability, and efficiency of our Salesforce DevOps ecosystem. You will lead the optimization of CI/CD pipelines using tools such as Copado CI/CD, Copado CRT, and Azure DevOps, ensuring best practices are applied and deployment issues are resolved proactively. The ideal candidate thrives in a collaborative yet independent environment and is passionate about improving systems, processes, and delivery.
About the Team:
Join a dynamic and collaborative team dedicated to leveraging Salesforce to its fullest potential. Our team comprises skilled professionals, including developers, administrators, business stakeholders, and product teams, all working together to deliver top-notch Salesforce solutions. We foster a culture of continuous learning and growth, encouraging innovation and the sharing of best practices. As part of our team, you'll have the opportunity to work on exciting projects, lead a talented group of individuals, and make a significant impact on our organization's success.
Responsibilities:
Evaluate current DevOps practices and take ownership of improving deployment processes across the Salesforce landscape.
Lead the configuration, optimization, and maintenance of automated CI/CD pipelines using Copado CI/CD, Copado CRT, and Azure DevOps.
Troubleshoot and resolve Copado deployment errors that impact development and delivery timelines.
Design and implement release automation, rollback procedures, version control integrations, and branching strategies.
Collaborate closely with development, QA, product, and operations teams to ensure seamless deployments across environments (Development, QA, SIT, UAT, Production).
Identify opportunities for automation and implement scripts or tools to reduce manual effort in deployment workflows.
Support integration of automated testing into deployment pipelines to promote high-quality releases.
Monitor and ensure DevOps practices align with organizational metrics and performance standards, assisting the team in maintaining high performance and stability.
Maintain environment consistency and sandbox readiness, including sandbox refreshes, compliance requirements, automation, and seed data loading.
Manage complex Salesforce metadata structures and dependencies, including CPQ metadata deployment strategies.
Proactively engage with security and compliance teams to ensure DevOps practices align with data governance and audit requirements.
Champion DevOps principles and promote collaboration between development and operations to foster a culture of continuous improvement.
Evaluate and recommend tooling enhancements that improve DevOps efficiency and scalability.
Stay current with industry best practices, emerging technologies, and Salesforce DevOps trends.
Requirements:
Bachelor’s degree in Computer Science, Software Engineering, or related field.
5+ years of experience in DevOps or release engineering, with 3+ years supporting Salesforce Sales Cloud.
Strong Salesforce development experience including Apex, Lightning Web Components (LWC), and declarative configuration (Workflows, Process Builder, Flows).
In-depth knowledge of Salesforce metadata structure and dependencies, especially in CPQ environments.
Experience with deployment automation, rollback strategies, and metadata management.
Proven expertise in Copado CI/CD and Copado CRT; experience managing pipelines and troubleshooting deployment blockers.
Proficiency with Azure DevOps and Git-based version control systems.
Experience with sandbox management, including refresh automation and environment compliance.
Demonstrated ability to work independently and lead process improvements from concept through implementation.
Strong problem-solving and communication skills, with the ability to clearly articulate technical solutions to cross-functional teams.
Copado Certifications: Fundamentals I & II, Copado Developer, Copado Consultant
Salesforce Certifications: Platform Developer I, Administrator, App Builder
Experience with Own Backup or similar backup and recovery solutions for Salesforce.
Experience working in Agile environments, particularly with cross-functional delivery teams.
Familiarity with additional DevOps and automation tools (e.g., Jenkins, Gearset, Selenium).
Knowledge of monitoring tools and strategies to improve observability of deployments and environments.
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
• Comprehensive Health Insurance: Covers you, your immediate family, and parents.
• Enhanced Health Insurance Options: Competitive rates negotiated by the company.
• Group Life Insurance: Ensuring financial security for your loved ones.
• Group Accident Insurance: Extra protection for accidental death and permanent disablement.
• Flexible Working Arrangement: Achieve a harmonious work-life balance.
• Employee Assistance Program: Access support for personal and work-related challenges.
• Medical Screening: Your well-being is a top priority.
• Modern Family Benefits: Maternity, paternity, and adoption support.
• Long-Service Awards: Recognizing dedication and commitment.
• New Baby Gift: Celebrating the joy of parenthood.
• Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis Services.
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