Leads service delivery across a portfolio of software projects, owning P&L, budgets, timelines, quality, program controls, customer relationships, and stakeholder management. The role manages cross-functional teams, resolves delivery risks, ensures customer commitments are met, and drives Agile software development practices. It requires extensive software delivery leadership, strong communication, empathy, change management, and the ability to perform under pressure.
Job Title Senior Engineering Manager L2 Location (s) Kochi/Trivandrum Years of Experience 18-20 years Job Description Job Description – Delivery Executive
Purpose of the Job
1. Handling service delivery of a portfolio of projects responsible for on-time delivery, quality & meeting customer commitments
2. A leadership role with extensive software delivery experience and proven ability to manage cross functional teams
Job Accountabilities
1. Owns P&L of the portfolio
2. Establish program controls in the portfolio and proactively monitor, intervene for positive outcomes
3. Manage project budgets and ensuring projects are delivered within budget constraints.
4. Proactively identify, resolve or escalate issues that may impede the team’s ability to deliver solutions(s) against committed timelines and revenues.
5. Lead Customer leadership meetings on behalf of IBS, Build & maintain customer relationships
6. Ensure all project deliverables meet the required quality standards and specifications.
7. Manage stakeholders who are involved in the projects and programs
Candidate Profile
1. 15+ years of overall experience with a proven track record and experience in Software development
2. A deep understanding of the software development lifecycle (SDLC) with an extensive experience leading team in Agile culture & Clean Code
3. Results-oriented with a commitment to delivering high-quality software.
4. Work experience in Travel Industry will be an advantage
5. Excellent verbal and written communications skills
6. Exceptional in leadership and empathy skills.
7. Ability to drive change and initiatives and succeed under uncertainty
8. Ability to work under pressure and meet tight deadlines. Role & Responsibilities Technical Qualifications Delivery Management
At IBS Software, you can look forward to:
- Gaining deep domain expertise in the (TTL) Travel, Transportation & Logistics domain
- Working with the latest technologies & cutting edge tools to redefine the travel sector
- Enjoying the many benefits of a stable SaaS based product company
- Partnering with some of the biggest airlines, busiest airports, top tour & cruise providers, well known hotel chains, and large energy companies to augment their mission-critical operations
- A diverse, global work culture with some of the brightest minds in the industry
- A competitive benefits package, flexible work life polices, transparent rewards & recognitions, continuous learning and development, medical benefits, and fun at work policies.
Equal Employment Opportunity Statement
IBS Software is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran’s status or any other characteristic protected by law.
Similar Jobs
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Lead engineering teams building and operating Atlassian’s Plato Data Platform across streaming ingestion and MPP query/serving. Own reliability, performance, cost, scale, data quality, and observability for high-scale production infrastructure. Manage hiring, coaching, retention, and development of senior engineers and managers while providing technical leadership in distributed systems, Kubernetes, and cloud data infrastructure on GCP or AWS.
Top Skills:
Apache DorisApache PinotAWSFlinkGCPKubernetesSparkStarrocksTrino
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Lead and grow a multi-pod engineering team building Atlassian’s JSM analytics platform. Own technical direction and delivery for custom metrics, insights, operations and assets reporting, spanning React frontends, GraphQL APIs, distributed data pipelines and cloud infrastructure. Drive products from early access through general availability while improving scale, performance, data quality and observability. Hire, coach and retain senior engineers and deliver analytics capabilities for enterprise customers.
Top Skills:
AWSGCPGraphQLJira Service ManagementReact
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Lead a distributed engineering team within Atlassian’s Jira Service Management IT Operations organization. Drive high-quality software delivery, architecture, reliability, and customer-facing product development for large-scale cloud services. Partner with Product and Design on roadmaps and outcomes, remove blockers, establish goals and metrics, and coach engineers and emerging leaders while fostering an inclusive, high-performing culture.
Top Skills:
Agentic WorkflowsAutomated TestingCloud ComputingDistributed SystemsItomItsmJira Service ManagementMicroservicesSaaS
What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
