Forwardly Deployed Engineer (Senior)
About the Role
We’re looking for a senior Forwardly Deployed Engineer to serve as the primary technical point of contact for Salve clients. In this role, you’ll partner directly with operators and executives to understand business challenges, design integration solutions, build and maintain workflows, and own delivery from kickoff through ongoing optimization.
This is a hybrid role by design: part engineer, part technical consultant, part client partner. One hour, you might be leading a client call about operational bottlenecks; the next, you might be configuring a workflow, debugging a sync issue, writing data transformations, or extending an integration.
You will be the face of Salve in client-facing meetings, so exceptional English communication skills — both written and verbal — are essential. You should be articulate, confident, professional on camera, and comfortable engaging with both executive stakeholders and day-to-day operators.
Internally, you’ll work closely with Salve leadership and cross-functional teams, including the CTO and Head Engineer for technical direction, the Business Analyst on requirements, the Head of Customer Ops on client communication, and the CEO on roadmap and contractual changes. You’ll also collaborate with engineering and data teams to deliver solutions and turn field insights into product improvements.
What You'll Do
- Own client relationships across onboarding, implementation, ongoing delivery, and strategic roadmapping
- Translate business requirements into technical specifications, platform configurations, and scalable integration designs
- Build, deploy, and maintain integration applets across the Salve platform (Apollo/APL), including data mappings, API configurations, and workflow logic
- Support and extend retail and ecommerce integrations, including connector setup, webhook management, payment and tax configuration, and troubleshooting
- Triage and resolve production issues across client integrations, including EDI processing, ERP sync failures, POS data discrepancies, and compliance-related edge cases
- Debug and improve data flows across APIs, webhooks, ETL/ELT pipelines, and internal platform components
- Document solutions, maintain client-specific runbooks, and contribute to internal knowledge bases
- Partner with engineering to improve the platform based on patterns, pain points, and opportunities identified in the field
- Leverage AI to set up codebases that are AI optimized for fast turnaround, deployment of custom applets, automated workflows, etc.
What We’re Looking For
- 5+ years of experience in software engineering, solutions engineering, forwardly deployed engineering, technical consulting, or a similar hybrid client-facing technical role
- Experience with one or more of PHP/Laravel, Python, Typescript, Vue/React, MySQL/Postgres, or similar
- Located within 2 hours of US Eastern Time, with reliable overlap during EST business hours
- Exceptional English communication skills, written and verbal; this is a highly client-facing role with regular video calls
- Strong knowledge of integration patterns and systems, including REST APIs, webhooks, ETL/ELT, EDI, and data transformation
- Comfortable leading client conversations, building trust with senior stakeholders, and translating ambiguity into action
- Strong technical troubleshooting ability across integrations, sync failures, and distributed data flows
- Self-directed and highly accountable; you can operate effectively without heavy process or detailed day-to-day oversight
- Brings humility, professionalism, and a collaborative attitude that teammates and clients enjoy working with
- Experience operating at a senior level, with the judgment to context-switch across clients, prioritize effectively, and push back on scope when necessary
- The ability to leverage AI to set up codebases that are AI optimized for fast turnaround, deployment of custom applets, automated workflows, etc.
Nice to Have's
- Hands-on experience integrating eCommerce platforms, retail/POS systems, ERPs, and data platforms such as NetSuite, WooCommerce, BigCommerce, and Snowflake
- Familiarity with compliance systems or seed-to-sale platforms
- Experience with dbt, Airflow, Astronomer, or other modern data stack tools
- Background at a startup, consultancy, or similarly fast-moving environment where you wore multiple hats
Rate and Terms
This is a fully remote position, with required working-hour overlap within 2 hours of US Eastern Time. Occasional travel for client onboarding or team on-sites may be requested.
The salary range for this full-time, remote position is $100,000–$130,000 per year. This range reflects the expected compensation based on various factors, including relevant experience, skills, seniority, education, and certifications.
How to Apply
Please send your resume and a cover letter (can be in the email) detailing why you’re a great fit for this position to [email protected], with the subject line: #Salvetothemoon in your response.
