At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
Job Title: Senior Human Resources Business Partner
Location: Mumbai (Andheri East)/hybrid
Reports To: Head of People, ASIA
About the Role
We are looking for a Senior HR Business Partner (Individual Contributor) who can hit the ground running in a fast-paced, high-growth environment. This is not a role for someone who’s comfortable coasting — we want someone who is strategic, action-oriented, and thrives under pressure. You’ll be partnering with senior leaders to drive business performance through people strategy, ensuring that our culture, capabilities, and operating model evolve as fast as our business does.
What You’ll Do
• Partner with business leaders to shape and execute people strategies that drive organisational outcomes.
• Serve as a trusted advisor to leadership, providing counsel on organisational design, workforce planning, talent management, and change leadership.
• Act as a culture carrier, ensuring agile ways of working are embedded across teams.
• Lead complex people initiatives – from leadership development and succession planning to team performance and re-orgs.
• Use data and insight to challenge assumptions, identify trends, and drive evidence-based decisions.
• Collaborate with COEs (Talent Acquisition, L&D, Rewards, etc.) to deliver fit-for-purpose people solutions.
• Navigate ambiguity and competing priorities with focus and clarity.
• Build trust quickly, influence without authority, and hold your ground with senior stakeholders.
What You Must Have
• Minimum 10 years of progressive HR experience, with at least including 3+ years in HRBP role.
• Post Graduate/ Master’s in Human Resource Management.
• Proven experience in agile, matrixed, or fast-scaling environments (tech, digital, or start-up/scale-up a plus).
• Exceptional business acumen and the ability to connect people decisions to commercial impact.
• Strong EQ, influencing skills, and executive presence.
• Experience managing complexity — org change, rapid growth, or cultural transformation.
• Comfort with data and people analytics; expert in Excel.
• A proactive, energetic mindset. You don’t wait for things to happen — you make them happen.
Important
If you have had 2 or more jobs with less than 2 years of experience, we will not be taking your candidature forward. This is a part of our internal hiring policy and cannot be negotiated.
Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.
