Why Lytx?
Our team is actively looking for a collaborative, customer service focused, Global Senior Workday Analyst to support our Global Operations. The Global Senior Workday Analyst is responsible for providing technical support for Workday, including issue analysis, design, configuration, testing, and implementation of new and existing systems and functionality.
This role is based in our India office and reports directly to the Sr Manager of Global People Operations in the United States.
You’ll Get To:
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Lead in maintaining, troubleshooting, and optimizing our Workday integrations.
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Design and build integrations using Workday tools like EIB, Cloud Connect, Web Services and Workday Studio.
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Troubleshoot integration issues, ensure file delivery, and follow up on data issues.
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Assist in administering and maintaining Workday security settings, including domains, role-based access controls (RBAC), and business process security policies.
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Design and implement security roles and groups based on business requirements and ensure compliance with organizational policies.
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Be a Global thought Partner with our internal People Stakeholders and SME’s in cross functional business groups to proactively gather current concerns and leverage systems knowledge to provide creative solutions.
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Troubleshoot and resolve Workday business process escalations, data corrections, and Workday ticketing service requests by recommending and executing process and system improvements to ensure optimal system functionality.
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Develop and deliver training materials, user guides, and knowledge-sharing sessions for HR and end-users to maximize system utilization.
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Configure, maintain, and optimize Workday modules including HCM, Compensation, Benefits, Performance, Recruiting, Absence, Time, Payroll & Adaptative Planning.
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Analyze current functionality, troubleshoot, and test for production defects and propose enhancements.
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Design, create and maintain custom reporting and dashboards using various tools including BIRT.
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Provide tier-2 support for complex system issues, collaborating with internal and external partners to resolve issues promptly.
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Supports upcoming features, releases, and functionality, identifying impact and enhancement opportunities associated with a new release, and partners with stakeholders to provide and implement recommendations.
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Other duties as assigned
What You’ll Need:
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8+ years of hands-on experience in the Workday Ecosystem (including configuration, integrations, EIB, and Studio) across the functional areas, Human Capital Management. Global experience is preferred.
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Hand-on experience with multiple modules such as Core HCM, Compensation, Benefits, Performance, Recruiting, Absence, Time, Payroll & Adaptative Planning.
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Proficient with Workday Report Writing, Dashboards and BIRT.
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Experience with APIs, PECI, XML, XSLT, and data transformation.
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Highly analytical mindset with strong ability to identify, troubleshoot and resolve system issues.
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Excellent verbal and written communication skills with a strong attention to detail.
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Demonstrated ability to take initiative and ownership with focus on timeliness and quality.
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Must possess strong ethical standards regarding the handling of confidential information.
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Bachelor’s Degree in Business, Information Systems or equivalent education and/or work experience. Workday Pro Certification(s) are highly preferred.
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Collaborative customer service approach, with strong ability to build relationships, gain credibility and partner with others, and effective at working with others in remote/global work settings.
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Ability to multi-task and comfortable providing end user support and basic functional training.
Innovation Lives Here
You go all in no matter what you do, and so do we. At Lytx, we’re powered by cutting-edge technology and Happy People. You want your work to make a positive impact in the world, and that’s what we do. Join our diverse team of hungry, humble and capable people united to make a difference.
Together, we help save lives on our roadways.
Find out how good it feels to be a part of an inclusive, collaborative team. We’re committed to delivering an environment where everyone feels valued, included and supported to do their best work and share their voices.
Lytx, Inc. is proud to be an equal opportunity/affirmative action employer and maintains a drug-free workplace. We’re committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. EOE/M/F/Disabled/Vet.
