The Senior Implementation Engineer will design integration solutions, develop EDI maps, manage communication setups, conduct testing, and provide customer support while managing multiple projects.
Senior Implementation Engineer - Professional Services
Cleo is a cloud integration technology company focused on business outcomes. Every day we ensure that each one of our 7,000+ customer's potential is realized by delivering solutions that make it easy to discover and create value through the movement and integration of enterprise data. By providing the industry's most complete and flexible integration offerings, we are helping our client's build trusted relationships across their partner ecosystems today, while providing all the control and visibility they need to advance their business tomorrow.
Simply put, Cleo ... never stops
The Position
Cleo is looking for a Senior Implementation Engineer to join our Professional Services team to provide implementation and consulting services to our customers. Ideal candidates possess must possess good knowledge on working with EDI/B2B integration products, EDI mapping and communication protocols like AS2, SFTP etc.
What You Will Be Doing
Requirements
Cleo is a cloud integration technology company focused on business outcomes. Every day we ensure that each one of our 7,000+ customer's potential is realized by delivering solutions that make it easy to discover and create value through the movement and integration of enterprise data. By providing the industry's most complete and flexible integration offerings, we are helping our client's build trusted relationships across their partner ecosystems today, while providing all the control and visibility they need to advance their business tomorrow.
Simply put, Cleo ... never stops
The Position
Cleo is looking for a Senior Implementation Engineer to join our Professional Services team to provide implementation and consulting services to our customers. Ideal candidates possess must possess good knowledge on working with EDI/B2B integration products, EDI mapping and communication protocols like AS2, SFTP etc.
What You Will Be Doing
- Design end to end integration solutions for Cleo cloud customers.
- Work with customer to understand the business requirements.
- Develop EDI maps and business processes.
- Create communication setups with trading partners for AS2, SFTP.
- Create Unit test plan and perform unit testing.
- Assist with System Integration testing and User Acceptance testing and resolve issues.
- Conduct performance testing for high volume customers and fine tune integrations to achieve desired performance.
- Create support documentation and transition the project to support.
- Create go-live plan and warranty support plan.
- Work effectively with other internal departments to ensure the highest level of support for customers.
- Exhibit a sense of ownership of customer systems and work on issues until completely resolved
- Handle multiple projects simultaneously within established time constraints
Requirements
- 7-10 years of experience with any of the EDI integration products.
- Good understanding of ANSI X12 and EDIFACT standards.
- Experience with XML, Flat Files and Spreadsheets
- Experience with transfer protocols such AS2, FTP/s, SFTP, HTTP/s
- Experience working with REST API.
- Good understanding of SQL queries and joins.
- Team player with good written and verbal Communication skills
- Analytical and problem-solving skills
Top Skills
As2
B2B
Edi
Ftp
HTTP
Rest Api
Sftp
SQL
XML
Similar Jobs at Cleo
Cloud • eCommerce • Information Technology • Professional Services • Software
Lead and manage implementation projects, providing technical guidance and mentoring junior engineers while optimizing processes and ensuring client satisfaction.
Top Skills:
Deployment ToolsProject Management Software
Cloud • eCommerce • Information Technology • Professional Services • Software
As an EDI Implementation Engineer, you'll build data transformations, develop EDI maps, create communication setups, and manage customer systems effectively.
Top Skills:
As2B2B IntegrationDeployment ToolsEdiEdi MappingImplementation ToolsProject Management SoftwareSftp
Cloud • eCommerce • Information Technology • Professional Services • Software
The Customer Success Associate will engage with customers during onboarding and throughout their lifecycle, managing interactions, analyzing usage data, and driving escalations to ensure customer satisfaction and success.
Top Skills:
Data Integration TechnologyData WarehouseDatabase TechnologiesMiddlewareOpen-Source SolutionsSaaS
What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
