Senior Information Security Engineer - NOC Operations

About this role:
Wells Fargo is seeking a Senior Information Security Engineer
In this role, you will:

• Lead or participate in computer security incident response activities for moderately complex events
• Conduct technical investigation of security related incidents and post incident digital forensics to identify causes and recommend future mitigation strategies
• Provide security consulting on medium projects for internal clients to ensure conformity with corporate information, security policy, and standards
• Design, document, test, maintain, and provide issue resolution recommendations for moderately complex security solutions related to networking, cryptography, cloud, authentication and directory services, email, internet, applications, and endpoint security
• Review and correlate security logs
• Utilize subject matter knowledge in industry leading security solutions and best practices to implement one or more components of information security such as availability, integrity, confidentiality, risk management, threat identification, modeling, monitoring, incident response, access management, and business continuity
• Identify security vulnerabilities and issues, perform risk assessments, and evaluate remediation alternatives
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

• 4+ years of Information Security Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Network support experience in NOC Operations or similar environment.
• Excellent understanding on Routing & Switching concepts (RIP / OSPF / BGP)
• Ability to quickly analyze and troubleshoot data and voice network outages. Resolve Large admin/Enterprise issues for the bank.
• Extensive hands on experience in all Cisco Routers / Switches / Wireless devices; Cisco / Checkpoint Firewalls, F5 Load Balancers, IP subnetting, Layer 2-4 stack understanding, VoIP, QoS, MPLS, SDWAN
• Experience on Arista hardware is a plus.
• Excellent Customer Service Skills and communication skills.
• Ansible knowledge is a plus

Job Expectations:

• Troubleshoot Complex / escalated network issues for Wells Fargo Bank
• Participate in Major Incident Management conference calls and associated bridge-lines.
• Work on tickets escalated from Tier 2 Support
• Work on incidents in accordance with Integrated Operations Manage Incident Process Configuring of network devices (on back of break fix)
• Work with Advanced technology functions (priority support) / Cisco TAC
• Work like an SME for the entire network infra of the bank supporting technologies like routing/switching/F5/Firewalls/Proxies.
• Mentor / train tier-1 / tier-2
• Open Change controls and emergency break-fix Change Records
• Engage Cisco (NOC and HTTS) Support
• Work on Sniffer/ Infinistream capture.
• troubleshoot issues related to Firewalls/Load Balancers/Proxy appliances.
• Work with vendors / vendor escalations (on complex issues)
• Functionally aligned to the manager and work closely with multiple teams.

Posting End Date:
14 Aug 2025
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
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Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
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b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.