The API Integration Expert is a hands‑on technical lead role responsible for shaping and executing the enterprise integration strategy. Broadly, the role will focus on designing, governing, and overseeing secure, scalable integrations between our core business platforms and third‑party systems (e.g., ERP, HCM, CRM, data platforms), while mentoring engineers and driving best practices across the organization. This role will work closely with senior business stakeholders, application owners, security, and engineering teams to define integration patterns and standards to deliver robust, secure, real‑time, and batch integrations using REST APIs, webhooks, messaging, and file‑based interfaces. This role will primarily leverage MuleSoft Anypoint Platform (or similar iPaaS) for API‑led connectivity and sits within the Enterprise Integrations & Intelligent Automations team as a key technical authority.
What you'll do- Own the integration architecture and strategy for assigned domains, defining API‑led patterns (Experience, Process, and System APIs), reference architectures, and standards for how systems integrate across the enterprise.
- Design and lead implementation of integrations between SaaS and on‑prem applications (e.g., NetSuite, Workday, Salesforce, Snowflake, ServiceNow), Finance, HR, Security, and GTM platforms, ensuring solutions are scalable, secure, and resilient.
- Create Data integration strategies for high volumes of data in transit with optimal performance and low cost included.
- Define and enforce API governance, including design guidelines, versioning strategy, documentation standards (e.g., MuleSoft RAML/OpenAPI/Swagger), and reusable frameworks for common concerns such as authentication, error handling, and observability.
- Provide technical leadership to integration engineers, including solutioning, design reviews, code reviews, pair programming where necessary, and mentoring of junior and contract engineers.
- Implement and manage REST/SOAP APIs and webhooks, from conceptual design through development, performance testing, deployment, and lifecycle management via an API gateway or iPaaS (e.g., MuleSoft Anypoint Platform).
- Architect robust data integrations for both real‑time and scheduled (batch) workloads using APIs, messaging, sFTP, and file‑based exchanges (JSON, XML, CSV), with clear contracts, SLAs, and monitoring.
- Define non‑functional requirements (NFRs) and SLAs for integrations - availability, latency, throughput, error budgets, Recovery Time Objective (RTO)/Recovery Point Objective - and ensure designs and implementations meet or exceed them.
- Drive observability and reliability for integrations by standardizing logging, tracing, metrics, dashboards, and alerting, and by creating operational runbooks for incident response and post‑incident reviews.
- Partner with security, compliance, and audit teams to design integrations that meet security, privacy, and regulatory requirements (e.g., SOX‑sensitive data flows, access control, encryption, audit trails).
- Lead technical discovery and solution design for new integration initiatives, working with product managers, application owners, and business stakeholders to shape requirements and translate them into well‑defined technical designs.
- Own vendor and platform technical relationships for integration technologies and key SaaS systems; understand vendor APIs and change roadmaps, anticipate the impact of deprecations, and coordinate upgrades and migrations.
- Oversee CI/CD practices for integrations, including branching and release strategies, automated testing (unit, integration, regression), and environment configuration management for Dev/QA/UAT/Prod.
- Champion reuse and standardization by building and curating shared assets such as generic APIs (e.g., email, JIRA, logging), common connectors, templates, and integration catalogs, and ensuring they are adopted broadly.
- Participate in and improve KTLO / on‑call rotations for critical integrations, using data from incidents and alerts to drive structural improvements, debt reduction, and increased reliability.
- Evaluate new technologies and patterns (e.g., event‑driven integration, streaming, low‑code automation, API security enhancements), run proof-of-concept, and make recommendations that influence the integration roadmap.
- Communicate clearly with technical and non‑technical audiences, producing architecture diagrams, decision records, and documentation that make complex integration solutions easy to understand and operate.
- Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.
- 9+ years of overall software/integration engineering experience, with 7+ years focused on API and enterprise integrations.
- 3+ years in a senior/lead/architect capacity, owning integration designs, patterns, and technical decisions for complex cross‑systems and enterprise applications solutions.
- Deep expertise in RESTful API design and implementation, including API‑first design, pagination, filtering, versioning, idempotency, and robust error handling.
- Strong experience with MuleSoft Anypoint Platform (or equivalent iPaaS), including API Manager, Runtime Manager/CloudHub, Anypoint Exchange, and design/deployment best practices.
- Solid understanding of SOAP services, webhooks, and messaging patterns (pub/sub, event‑driven integrations), and when to apply each.
- Proficiency with integration data formats and transformation (JSON, XML, CSV, mapping, enrichment, aggregation, canonical models).
- Strong database and data modeling skills, including SQL and working with relational databases (e.g., Postgres, SQL Server, Oracle) in integration scenarios.
- Experience designing and implementing secure integrations, including OAuth 2.0/OpenID Connect, API keys, mutual TLS, role/permission models, and secrets management.
- Hands‑on experience with CI/CD pipelines and Git‑based workflows, including automated testing, static analysis, deployment automation, and environment configuration for integration services.
- Demonstrated experience integrating with several of the following: NetSuite, Workday, Salesforce, Snowflake, ServiceNow, Coupa, DocuSign, ChromeRiver, Marketo, identity/IAM platforms, external APIs, and internal APIs.
- Proven ability to lead without direct authority, influencing cross‑functional teams and driving technical decisions through clarity and data rather than hierarchy.
- Strong architectural thinking and problem‑solving skills, including the ability to decompose complex business processes into robust integration designs.
- Excellent communication and documentation skills, comfortable presenting solutions and trade‑offs to engineers, managers, and senior business stakeholders.
- Experience working in agile environments, collaborating closely with product owners, scrum teams, and distributed stakeholders across time zones.
- Professional MuleSoft certifications (e.g., MuleSoft Certified Integration Architect, MuleSoft Certified Developer) or equivalent certifications from other integration platforms.
- Experience designing and operating integrations in regulated or security‑sensitive environments (e.g., SOX, FedRAMP, customer‑facing APIs) with a strong emphasis on auditability and change control.
- Familiarity with event‑driven and streaming platforms (e.g., Kafka, AWS EventBridge, Azure Event Hubs) and their role in modern integration architectures.
- Exposure to automation/workflow platforms (e.g., Zapier, Workato, low‑code tools) and how they complement enterprise integration layers.
- Experience building and maintaining integration runbooks, catalogs, and governance processes, and contributing to enterprise architecture forums or design reviews.
Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes.
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