Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across five continents and operates in 25 countries worldwide. Miratech retains over 1000 full-time professionals and has achieved sustained shareholder value growth exceeding 25% annually over many years.
Job DescriptionThe Mac and Mobility Engineering Group is looking for an Endpoint Engineer with a focus on supporting iOS / iPadOS and optionally macOS. The candidate will be responsible for all manner of engineering related to enterprise integration of iOS / iPadOS and optionally macOS within the highly regulated, Digital Workplace environment. The individual will work as a key contributor as part of a global team where diverse perspectives are respected and success depends on effective cross-functional collaboration with multiple subject matter groups. An individual who can demonstrate a pride of ownership in everything they do is of the highest importance.
Responsibilities:
- Provide engineering-level support for corporate-owned and personal Apple devices.
- Deployment and administrator of MobileIron MDM, Intune MDM/MAM, and optionally JAMF
- Administration of Office 365 / Intune / Azure device compliance integrations.
- Maintain the development, test, and production environments.
- Deploy and manage iOS apps.
- Architect and align MDM and Apple technology with business processes to enhance efficiency.
- Create and maintain technical documentation as well as assist with training and providing guidance on best practices to down-tier support teams.
- Manage test plans, and testing groups of users for new releases of iOS / iPadOS
- Disrupt assumptions, challenge the status quo, and break previous boundaries via consensus building and process refinement for the advantage of the user base.
- 5+ years of total progressive IT experience.
- 2+ years of experience supporting iOS in a highly regulated environment, via MDM systems, especially MobileIron, Intune, and JAMF.
- 2+ years of experience supporting Apple platforms in enterprise environments of 10000+ iOS devices.
- 2+ years of experience with multiplatform server administration, including upgrades, patching, and optimization.
- Direct experience with the distribution, adoption, and enforcement of iOS upgrades.
- High-level understanding and experience with Microsoft Application Protection and App Configuration
- Strong communication skills at all levels, from end users to IT peers to management.
- Strong understanding of supporting technologies such as authentication, networking, wireless, VPN, peripherals, etc.
- PowerShell or similar scripting experience.
- Experience Active Directory, Azure AD, and certificate distribution, highly desirable.
- Experience with mobile application configuration management framework utilized to configure, customize and optimize end-user client app experience.
- Optional, experience with macOS – application packaging, restriction policies, VPN
- Experience with Apple Business Manager, Volume Purchase Program, and Apple Configurator.
- Experience with Service Now integrations.
- Ability to successfully work independently as well as in a global team.
We offer:
- Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
- Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
- Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
- Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
- Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
- Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
- Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
*Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
