The role involves testing and documentating IT controls for SOX compliance, performing risk assessments, and maintaining SOX project documentation while collaborating with business partners.
Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
What you get to do in this role:
Primarily responsible for testing and documentation for IT controls, including IT general controls, automated controls, interfaces, key and SOC reports, and end-user computing controls. Business control knowledge is a plus.
Qualifications
To be successful in this role, you have:
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
What you get to do in this role:
Primarily responsible for testing and documentation for IT controls, including IT general controls, automated controls, interfaces, key and SOC reports, and end-user computing controls. Business control knowledge is a plus.
- Assist with IT's annual risk assessment, annual planning, IT projects, and impact assessments for new system implementations.
- Attend walkthrough meetings and assist SOX leads with evaluating design effectiveness and documentation.
- Create, update, and maintain internal control narratives, flowcharts, and a risk control matrix (common control mapping).
- Monitor and test remediation activities, ensuring timely completion.
- Maintain SOX project documentation in the SOX tool, IRM. (Ex: audit requests, indicator tasks, test plans, audit tasks, etc.)
- Actively manage relationships with business partners and co-workers.
- Adhere to the corporate SOX/audit methodology and documentation requirements.
Qualifications
To be successful in this role, you have:
- Bachelor's degree in computer science or management information systems, with 3+ years of strong experience in testing IT SOX controls, preferably from Big4.
- Prefer candidates with one of the following certifications: CIA, CISA, and CISM
- Strong knowledge of SOX requirements and the ability to assist with testing and documentation of IT process controls to support SOX compliance audits. Having a risk-and-control mindset
- Good communication (written and oral) and analytical and critical thinking skills
- Exceptional skills in using Excel and Visio; experience in using SAP and ServiceNow IRM preferred.
- Ability to work both independently and as a team member. Experience working with overseas teams is preferred.
- Embraces the challenge of evaluating processes and controls in a fast-paced control environment.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Top Skills
Excel
SAP
Servicenow Irm
Visio
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