Senior / Lead Quality Assurance Engineer (Manual & Automation Testing) – IFS R&D (Copperleaf)

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Copperleaf is at the forefront of AI-driven decision analytics, providing cutting-edge software solutions to companies managing the critical infrastructure that underpins our daily lives. As an AI-first company, we leverage advanced algorithms and machine learning to empower the world's leading organizations to make strategic investment decisions that effectively manage risk, enhance ESG strategies, exceed performance expectations, and optimize value for every dollar invested. Join our dynamic team and contribute to our mission of enabling clients to navigate complex choices with confidence through our innovative, award-winning solutions.

Our team will be focused on building out the foundation of our next-generation IFS Copperleaf product by developing our cloud-native, containerized platform that powers our Azure-based decision analytics solutions. The platform infrastructure we build manages Oracle databases, containers orchestrated by Kubernetes, enables scalable storage and configures secure networking all within Azure. You’ll be building not just a quality product, but a quality system that ensures our platform is resilient, performant, and ready to support rapid feature delivery at enterprise scale.

We are seeking a meticulous and proactive QA Engineer to join our dynamic team. As our PlatOps QA Engineer, you will ensure the quality and reliability of the cloud-native, containerized platform we’re building on Azure. You’ll own the end-to-end QA process manual and automated while embedding best practices into our pipelines and lifting the team’s “shift-left” mindset.

As a Software Engineer, Quality Assurance (PlatOps), you will be responsible for:

• Develop and maintain detailed test plans for each software release, with an emphasis on containerized applications and platform-level components.
• Oversee the creation and execution of automated tests and unit tests by the development team, including pipeline-driven SAST/DAST checks in Azure DevOps.
• Ensure that all features are thoroughly tested and meet required quality standards before release.
• Collaborate closely with Platform developers, DevOps engineers, and product owners to integrate QA processes into the development lifecycle.
• Monitor and report on the quality of the product through dashboards, real-time alerts (e.g., via Application Insights), and regular status reviews.
• Identify, document, and track software defects—especially those related to containerization, performance, and security—and ensure timely resolution.
• Assist in the creation and maintenance of QA testing infrastructure and tools.
• Conduct periodic ad hoc testing—exploratory, performance, and chaos tests—to uncover potential edge-case failures.
• Provide guidance and support to the development team on best practices for testing and quality assurance.
• Continuously improve QA processes and methodologies to enhance product quality, scalability, and reliability.

• Bachelor's degree in computer science, Engineering, or a related field.
• 4+ years of experience as a QA Engineer or in a similar role.
• Strong understanding of software development and QA methodologies.
• Experience with test planning, test case creation, and test execution.
• Familiarity with automated testing tools and frameworks.
• Familiarity with Cloud Platforms like Azure and AWS.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and a commitment to delivering high-quality products.
• Ability to work effectively in a collaborative team environment.
• Excellent communication and interpersonal skills.

You are the perfect match if you also have experience in

• Experience with continuous integration and continuous deployment (CI/CD) processes.
• Knowledge of programming languages and scripting (e.g., Python, JavaScript).
• Experience with performance and security testing.

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.