Manage projects in non-voice BPO, finance & accounting processes, overseeing teams and ensuring effective client management and SLA/KPI controls.
Education Mandatory: Graduate in Management with Commerce Background Desirable: M Com, CA OR CA (Intermediate) MBA Finance Experience 10-14 years of experience in Project Management in the non-voice BPO industry and preferably in Finance & Accounting process. Should have handled teams of sizes ranging from 5 to 50, with TL’s & PL/AM’s reporting into him/her Technical Competencies: (Job related) Knowledge of Accounts basic and Fundamentals Strong domain knowledge in at least 2 of the 3 towers of FAO: AP/AR/GL Knowledge of all applications used in the process Should create a baseline documents for referencing future projects Should have worked extensively on MS Office Should possess ERP knowledge SLA/KPI controls Strong customer management skills + internal stakeholders Soft Skills: (Job related) Excellent Communication & Interpersonal skills Effective client management Excellent People Management skills Excellent Analytical skills
Top Skills
Erp
MS Office
Hexaware Technologies Pune, Mahārāshtra, IND Office
North Block, Plot No. 19, Rajiv Gandhi InfoTech Park, MIDC - SEZ, Phase 3, Hinjawadi, Pune, Maharastra, India, 411057
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What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
