Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!
Job Requirements:
• Direct & coordinate all aspects of financials planning, budgeting & forecasting across all accounts / geography assigned
• Manage and lead the forecasting call for your respective accounts / geography assigned
• To help consolidate the annual budget, monthly & quarterly forecast, month end closing reporting and weekly / monthly rolling forecast across all accounts / geography assigned
• Drive variance analysis to reduce revenue leakage and reduce cost… driving better profitability across all accounts / geography assigned
• Responsible for developing financial & operational reporting like bill to pay, span ratio, over/under headcount & seats, shrinkage, attrition, etc.
• Adhoc business analysis as needed
• Drive forecasting accuracy within range of +/-5%
• Manage all companywide financial reporting
• Manage the Daily Revenue Tracker & Daily Call with Leadership
Qualifications:
• Analytical & Multi-tasking
• Achievement Oriented
• Energetic and Enthusiastic
• Ability to work under high pressure
• Excellent interpersonal and communication skills
• Integrity and drive
• Self-Starter & works without much supervision
• Bachelors/Master’s Degree in Management or Statistics
• 8 - 10 years of experience in a call center environment with a minimum of one-year experience in an analytical role
If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.
