Senior Manager - Observability

Our vision is to transform how the world uses information to enrich life for all .
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
We are seeking a seasoned Senior Manager - Observability to lead the strategy, transformation, and enterprise adoption of observability and AIOps capabilities. This role will oversee multiple teams and platforms, driving innovation, operational excellence, and measurable business impact.
Key Responsibilities

• Observability Strategy & Transformation: Define and own enterprise observability roadmap aligned with IT and business goals
• AIOps Leadership: Drive predictive operations using AIOps platforms such as BigPanda and ServiceNow
• Platform Ownership: Oversee platforms like Splunk, OpsRamp, AppDynamics, NetBrain, ThousandEyes
• SRE Enablement: Drive adoption of SLIs, SLOs, error budgets, and reliability engineering practices
• Automation: Scale automation using Python, PowerShell, and orchestration tools
• Incident Excellence: Improve MTTR, MTTD through strong incident and problem management practices
• People Leadership: Build and scale high-performing teams including managers and leads
• Stakeholder Engagement: Partner with senior leaders and provide executive reporting

Required Skills & Qualifications
15+ years of experience in IT infrastructure, operations, or observability
5+ years of leadership experience including managing managers
Experience with Splunk, OpsRamp, AppDynamics, NetBrain, ThousandEyes
Experience with AIOps tools such as BigPanda, ServiceNow AIOps
Strong understanding of SRE principles
Proficiency in Python and PowerShell
Strong ITIL knowledge
Excellent collaborator and communication skills
About Micron Technology, Inc.
We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities - from the data center to the intelligent edge and across the client and mobile user experience.
To learn more, please visit micron.com/careers
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
To request assistance with the application process and/or for reasonable accommodations, please contact [email protected]
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