Senior Manager, Product Design

Responsibilities

• Lead design initiatives by researching, conceiving, wire-framing, sketching, prototyping, and mocking up user experiences for our platform.
• Make strategic design and user-experience decisions related to existing and new functions and features based on hands-on user research, or by designing options for an A/B test.
• Work closely with product managers to understand requirements and develop high level and detailed storyboards, mockups and prototypes, to effectively communicate interaction, design, product and user goals.
• Translate concepts into wireframes and high quality design deliverables  to be used by the engineering team to build products.
• Work closely with developers to address design implementation challenges.
• Identify design problems and devise elegant solutions with a user-centered design approach.
• Rapidly test and iterate your designs.
• Collaborate with other team members and stakeholders.
• Take smart risks and champion new ideas that lead to intuitive user experiences.
• Act as a UX mentor and guide to our current and future UX designers.
• Document findings, improvements and processes, as needed.

Requirements

• Overall 12+ years of relevant experience working as a UX designer, and 4+ Experience in B2B SaaS products/platforms, and complex enterprise platforms.
• 5+ years of experience working on AI, Generative AI, Agentic AI related products. You’ve worked on reimagining experiences where the advancements in AI transform how software products are designed
• Hands on and proficient in interaction design, user testing, and user research techniques – using research and data to drive high-value product decisions.
• With strong attention to detail, you are data-driven and use quantitative as well as qualitative data sources to inform your design decisions.
• Ability to collaborate and communicate effectively with product managers and engineers.
• Clear communication skills and an ability to tell compelling stories and articulate the rationale behind your design decisions.
• Strong command of the English language, both written and oral. with the ability to write copy as required.
• Strong sketching skills and can move seamlessly from low-fidelity whiteboard scribbles and paper sketches to high-fidelity mockups and prototypes.
• Intimately familiar with the latest user-centred design trends and methodologies, setting up and working with design systems.
• An expert with Figma and/or Sketch and Sketch-related tools (Abstract, Zeplin, InVision), Photoshop, Illustrator, and various other tools.
• Planning and integrating concepts into a broad range of visual planning/ 
• Presentational/ business tools – Miro, Microsoft Office, Google Workspace, etc.
• Experience with UX project planning tools such as Jira, Trello, and Monday.
• Working knowledge of HTML, CSS, Javascript, JQuery and other front-end markup languages.
• A diverse digital portfolio that shows just how good you are with interaction design, user experience, typography, colours, layouts and images.
• Design Degree (Visual communication, Graphic Design, Interaction Design or Human-Computer Interaction or equivalent experience/strong portfolio.

Additional Awesomeness

• Experience working with multiple design and/or development teams in different time zones
• UI experience in building, uplifting and/or maintaining a design library of components, demonstrating a strong understanding of patterns and pixel-perfect consistency.