Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients.
The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity.
The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required.
What you'll be doing
We are seeking a skilled L2 Network Engineer to join our team. The ideal candidate will have experience with Cisco ACI, Routing and Switching, Palo Alto Firewalls, Citrix Load Balancers, AAA servers, Cisco Next Gen Firewalls. This role involves supporting and maintaining network infrastructure, troubleshooting issues, and ensuring network security and performance.
Key Responsibilities
- Assist in the deployment and management of Cisco ACI solutions
- Monitor and manage Cisco Next Gen Firewalls and Palo Alto Firewalls.
- Support Citrix Load Balancers.
- Excellent understanding of the TCP/IP protocol suite.
- Monitor and maintain network infrastructure.
- Troubleshoot and resolve network issues.
- Monitor and manage Routing & Switching.
- Monitor and manage Cisco AAA servers.
- Collaborate with other IT teams to ensure seamless network operations.
- Strong written/verbal communications skillset
- Strong interpersonal and teamwork skills
- Configure, administer, document firewall infrastructure and change management.
- Experience in performance tuning and optimization of firewalls and firewall policies.
- Experience working on Firewall Rule base analyzers and optimization approaches.
- In depth understanding of Network ports, NAT, PAT and Access Lists.
- Document network configurations and changes.
Required Skills :
- Experience with Cisco AAA servers.
- Proficiency in managing Cisco Next Gen Firewalls and Palo Alto Firewalls.
- Knowledge of Citrix Load Balancers.
- Familiarity with Cisco ACI & SDN.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and teamwork abilities.
Qualifications :
- B. Tech or B.E. from a University /Institute recognized by Government of India or its Regulatory bodies in Information Technology / Computer Science / Electronics and Communications / Electronics and Tele-Communications / Electronics / MCA /MSc/MCS with minimum 8 years' experience on relevant solution in any of the Central Govt./State Govt./PSU/BFSI/ Reputed Private Firms/MNCs. Entry level OEM Certification is respective network sub-domain is compulsory. No BSc or BCA
- Minimum of 5 years of experience with 3 years of hand on experience on technology
Required Experience:
- Moderate level of relevant managed services experience.
- Moderate level knowledge in ticketing tools preferably Service Now.
Workplace type:
On-site Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
