Position Summary
- Contact customers regarding overdue accounts and determine reasons for non-payment.
- Negotiate payment plans and schedules that suit the financial capabilities of customers.
- Track and update customer accounts, record payment statuses and collection efforts.
- Resolve billing issues and handle customer inquiries effectively.
- Collaborate with the accounting department to reconcile account discrepancies.
- Report on collection activity and accounts receivable status regularly.
- Comply with federal, state, and company policies, procedures, and regulations.
- Maintain a professional demeanor while collecting from customers.
Team:
This role will be setup in the Hillenbrand Global shared service Organization – Coimbatore, India supporting Collections within Hillenbrand. This role will have the opportunity to work with and learn from teams that are geographically diverse (Asia, Europe, and North America)
Candidate should be comfortable to work in US shift.
Basic Qualifications:
- Postgraduation in Finance, Business Administration, or related field.
- 3 to 5 years of proven experience in a collections role.
- Strong knowledge of collections regulations and procedures.
- Excellent communication, negotiation, and customer service skills.
- Proficiency in Microsoft Office and other financial software.
- Strong analytical skills and attention to detail.
- Ability to handle sensitive and confidential information.
Who we are:
Mold-Masters is a global leader in the plastics industry. We design, manufacture, distribute, sell and service highly engineered and customized plastic processing equipment and systems. Our hot runners, temperature controllers, auxiliary injection and co-injection systems are utilized by customers of all sizes in every industry, from small local manufacturers to large worldwide OEM manufacturers of the most widely recognized brands. Over the course of our 50+ year history, we've built our reputation on delivering the best performance through our broad range of innovative technologies that optimize production to enhance molded part quality, increase productivity and lower part cost. Unlock your operations' full potential with Mold-Masters. Mold-Masters is an Operating Company of Hillenbrand.
Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.
EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".
