Partners with product managers and cross-functional teams to identify opportunities, gather requirements, write user stories, manage backlogs, define MVPs, and deliver features end to end. Uses customer research, analytics, experiments, KPIs, and post-launch insights to guide prioritization and optimization. Leads product discoveries, documents master story lists, supports Agile ceremonies, manages trade-offs, and aligns stakeholders around measurable outcomes.
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate in Consumer & Community Banking Product Team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Lead requirement gathering through customer insights, stakeholder inputs, and analysis to define clear product outcomes.
- Write high-quality user stories and acceptance criteria; maintain a prioritized backlog aligned to OKRs.
- Apply strong product thinking to scope MVPs, manage trade-offs, and deliver iterative value.
- Drive data-driven decisions using funnels, experiments, KPIs, and post-launch learnings.
- Partner with cross-functional teams (engineering, design, analytics, operations, legal/compliance as needed) to deliver end-to-end features.
- Operate effectively in Agile (ceremonies, sprint planning, refinement, release planning) and continuously improve team execution.
- Run Discoveries on the features/initiatives and derive detailed document including the master story list with swag estimates
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Demonstrated ability in requirements elicitation, user story writing, and backlog management.
- Own e2e execution of initiatives/features from idea conception - implementation - taking it live - post live analysis
- Able to run discoveries
- Strong analytical mindset comfortable using data to identify opportunities, measure impact, and influence prioritization.
- Proven track record of working with multiple stakeholders and aligning teams around shared outcomes.
- Solid understanding of Agile methodology and delivering in cross-functional squads.
- Excellent communication skills crisp documentation and strong collaboration.
Preferred qualifications, capabilities, and skills
- Experience in travel/e-commerce, air booking/shopping flows, payments, or marketplace platforms.
- Familiarity with experimentation (A/B testing), product analytics tools, and customer journey mapping
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
Similar Jobs
News + Entertainment
Own the roadmap and delivery of AI automation products, including reliable AI agents, tool-calling workflows, n8n automation pipelines, API integrations, and React-based interfaces. Partner with sales, content, and marketing to identify opportunities, then monitor, debug, and improve shipped solutions. The role requires strong product ownership, hands-on AI and automation experience, technical range across frontend and integrations, and fluency with LLMs and agent frameworks.
Top Skills:
Ai Agent FrameworksAPIsClaude CodeCodexLlmsMakeMcpsN8NNext.JsReactTypescriptZapier
News + Entertainment
Oversee digital brand portfolios across social, app, and web platforms while shaping product direction with design and engineering teams. Drive programmatic revenue and performance targets, research and implement agentic AI workflows, develop AI-native content brands, and consolidate content systems and brand data for AI accessibility. The role requires strong commercial judgment, stakeholder influence, experimentation, and familiarity with AI tools, automation, APIs, and emerging AI concepts.
Top Skills:
Agent HarnessesAi AgentsAPIsClaude CodeFunction CallingLarge Language ModelsMetaMulti-Agent OrchestrationN8NOpenai CodexPrompt EngineeringRetrieval-Augmented GenerationVector DatabasesYoutube
News + Entertainment
Own end-to-end product workstreams across Astro’s consumer platforms, from strategy, customer research, and business cases through specifications, UAT, launch, and optimization. Analyze product metrics, conduct competitive research, support GTM planning, and coordinate cross-functional delivery with Technology, CX, Content, Marketing, and Operations teams.
What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
