Drive product innovation by conducting user research and analysis, collaborating with teams, and optimizing the product lifecycle for enhanced user experiences.
Job Description
Leverage your systems thinking skills to spearhead innovation in product development. Conduct comprehensive user research and analysis to drive strategic decisions, focusing on shaping and optimizing our offerings. Your efforts will be pivotal in creating value and significantly enhancing the user experience, ensuring our products meet and exceed customer expectations
As a Senior Product Analyst on the Firmwide Core Deposit team, you will play a pivotal role in driving product innovation and excellence. Your expertise in product development will be instrumental in making a significant impact, as you utilize user research and customer feedback to fuel the creation of groundbreaking products and enhance existing offerings. You will collaborate closely with cross-functional teams, including design and engineering to ensure seamless integration and execution of product strategies. Your contributions will be vital in shaping the future of our products and ensuring ongoing success. The Firmwide Core Deposit product encompasses comprehensive management of deposit account features, including pricing, fees, and the posting and settlement of depository transactions, providing a robust foundation for our financial services.
Job Responsibilities:
Required qualifications, capabilities, and skills
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.
Leverage your systems thinking skills to spearhead innovation in product development. Conduct comprehensive user research and analysis to drive strategic decisions, focusing on shaping and optimizing our offerings. Your efforts will be pivotal in creating value and significantly enhancing the user experience, ensuring our products meet and exceed customer expectations
As a Senior Product Analyst on the Firmwide Core Deposit team, you will play a pivotal role in driving product innovation and excellence. Your expertise in product development will be instrumental in making a significant impact, as you utilize user research and customer feedback to fuel the creation of groundbreaking products and enhance existing offerings. You will collaborate closely with cross-functional teams, including design and engineering to ensure seamless integration and execution of product strategies. Your contributions will be vital in shaping the future of our products and ensuring ongoing success. The Firmwide Core Deposit product encompasses comprehensive management of deposit account features, including pricing, fees, and the posting and settlement of depository transactions, providing a robust foundation for our financial services.
Job Responsibilities:
- Collaborate with the Product Manager to identify new product opportunities by conducting thorough user research, ensuring alignment with customer needs.
- Assess and plan for the upstream and downstream impacts of new product features, ensuring seamless integration into the overall product experience and enhancing user satisfaction.
- Facilitate the collection and synthesis of user research, journey mapping to drive the strategic product roadmap, providing valuable insights into potential product features that deliver great value to customers.
- Conduct in-depth analysis, tracking, and evaluation of product metrics, ensuring adherence to time, cost, and quality targets throughout the product development lifecycle, and driving continuous improvement.
- Craft detailed requirements, epics, and user stories to support and guide product development, ensuring clarity and alignment with strategic objectives and user needs.
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a related domain, demonstrating a proven track record of successful product development and execution.
- Strong proficiency in understanding and navigating the product development life cycle, with the ability to effectively manage and optimize each phase for maximum impact.
- Demonstrated experience in product life cycle activities, including discovery and requirements definition, showcasing the ability to translate customer needs into actionable product strategies.
- Developing expertise in data analytics and data literacy, with the capability to leverage data-driven insights to inform product decisions and enhance strategic outcomes.
- Solid working knowledge of Agile processes and principles, including proficiency in utilizing tools such as Confluence, JIRA, Git, etc., to facilitate efficient and collaborative product development.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.
Top Skills
Confluence
Git
JIRA
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