Senior Product Manager

The Company

TaskHuman is organizing the world’s human expertise, making coaching in 1000+ skills instantly accessible to you in a multitude of forms. Whether you connect live with a specialist on a 1:1 video call, message directly in-app, join a group session, or learn via coach-generated content, our value of human connection is the foundation of every interaction at TaskHuman. 

The Opportunity
As we scale to new categories and markets, we are looking for a strategic, highly driven Senior Product Manager to lead the development and execution of TaskHuman’s product roadmap. As a key member of the product team, you will work cross-functionally to deliver innovative features, enhance user experiences, and drive product growth. This role requires strong leadership, analytical thinking, and a passion for creating products that have a meaningful impact on users’ lives.

Our employees enjoy:

• Competitive salary and benefits package
• Opportunity to work in a fast-paced startup environment
• Fully remote, flexible working arrangements
• Complimentary access to the TaskHuman platform for all employees
• A chance to shape the future of online coaching and make an impact on millions of users.
• Professional development opportunities and an inclusive, collaborative team culture

Responsibilities:

• Product Vision & Strategy: Define and communicate the product vision and roadmap in alignment with TaskHuman’s goals, ensuring that we are solving key user problems and driving business impact.
• Cross-Functional Leadership: Collaborate with design, engineering, marketing, operations, and data teams to deliver a seamless and impactful user experience across the platform.
• Customer Insights: Use qualitative and quantitative data to deeply understand user needs, behaviors, and pain points. Gather insights from users, stakeholders, and the market to prioritize product features and initiatives.
• Roadmap Prioritization: Lead the end-to-end product lifecycle for key initiatives, ensuring that high-priority projects are identified, scoped, and delivered on time and within budget.
• KPI & Performance Monitoring: Establish and monitor key performance indicators (KPIs) to measure product success, usage, retention, and overall user satisfaction.
• Experimentation & Iteration: Develop and manage a culture of experimentation, A/B testing, and rapid iteration to improve the product continuously.
• Go-to-Market Strategy: Partner with the marketing and growth teams to develop go-to-market strategies for new features and product launches, ensuring alignment with the company’s growth objectives.
• Mentorship: Provide guidance and mentorship to product managers and other team members, fostering a culture of collaboration and continuous improvement.

Requirements:

• 7+ years of product management experience, with a proven track record of launching and scaling digital products. Experience in EdTech, digital coaching, or wellness platforms is a plus.
• Demonstrated ability to lead cross-functional teams and influence stakeholders at all levels of the organization.
• Strong focus on user experience and customer-centric product design, with a passion for understanding user needs.
• Strong analytical skills, with the ability to leverage data to make informed decisions and validate assumptions.
• Proven ability to manage multiple projects simultaneously, prioritizing effectively in a fast-paced environment.
• Comfort working closely with engineering teams and understanding the technical aspects of product development.
• Excellent verbal and written communication skills, with the ability to clearly articulate complex concepts to diverse audiences.
• Bachelor’s or Master’s degree in Business, Engineering, Computer Science, or a related field.
• Superior project management and with the ability to maintain a keen attention to detail, multitask, and work well under pressure
• Natural tendency to be curious, positive, and creative
• Sincere empathy for the customer and a commitment to delving deep into the challenges they present or experience
• Experience with modern cloud based workforce systems and tools including Google Workspace, Jira, and Slack
• Genuine interest in the mission of TaskHuman and being a part of something bigger than any one person or business group

Nice to have

• Direct experience with AI/ML products is a plus. Should be able to articulate how AI can solve user problems and have experience working with data scientists and machine learning engineers.

TaskHuman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.