Who We Are – MassMutual India
Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. Therefore, we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people
A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.
Together, we’re stronger.
Job Description
- Direct and oversees a project delivery team with various levels of project and program managers.
- Overseas daily operation of department(s) and vendor engagements.
- Has strategic focus while developing business objectives for a department(s).
- Participates as member of the management team that contributes and influences the development of strategies, goals and metrics for the larger organization.
- Strong leadership skills with the proven ability to influence, interact and negotiate at and across all levels of large, complex, matrixed organizations.
- Manages the development of financial and resource planning needed to achieve department(s) business objectives.
- Manages available resources and resolves problems with impact beyond department(s)/organization.
- Contributes and influences the continuous improvement of project management delivery results and efficiencies and the advancement of project management capabilities, while retaining and attracting top diverse talent and driving a continuous improvement mindset.
- Strong knowledge and extensive experience in managing, coaching, mentoring and motivating various levels of project and program managers to increase abilities and leadership skills; may also manage, coach, mentor and motivate less experienced managers of project and program managers.
- Industry leading knowledge and understanding of project management best practices, tools and techniques with proven ability to apply to project deliverables, processes, communications and presentations.
- Ensure projects delivered and executed by staff are on time, and quality goals are met within scope and budget that meet or exceed stakeholder needs and expectations through holding staff accountable.
- Understand, promote and contribute to MassMutual delivery methodologies, standards and tools. Adheres to both company policy and governmental regulations concerning department(s). Manage departmental structure, employee development, training and planning.
- Provides support for project management execution and visibility into the portfolio of work
- Builds in-depth knowledge of MassMutual business, products, systems, as well as the portfolio of projects under supervision
- Works closely with Operations Portfolio Lead to support transformation strategy and management reporting
Skills & Competencies
- Strategic Project Leadership
- Financial Services & Insurance Domain Expertise
- Cross-Functional Stakeholder Management
- Vendor & Resource Governance
- Workforce & Contact Center Operations Knowledge
- Change Leadership & Team Motivation
- Portfolio Oversight & KPI Delivery
- Coaching & Development of Project Teams
Qualifications
- Bachelor's degree
- 14+ years of project management experience, 5+ within a PMO
- 8+ years of experience leading projects impacting the insurance industry
- Project Management Professional (PMP) or equivalent certified.
- Agile/Waterfall project management experience
- Proven success in delivering complex long-term projects on time, within budget, and to scope
- Strong understanding of project management methodologies
- Excellent communication (written and verbal) and interpersonal skills
- Proficiency in project management software including but not limited to MS Project, MS Planner, and Jira
- Understanding of US insurance regulations.
- Open to Night Shifts (US Time zone)
Why Join Us?
We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products, and services. To accomplish this, we celebrate an inclusive, vibrant, and diverse culture that encourages growth, openness, and opportunities for everyone. A career with MassMutual, Great Place to Work® certified and India's Best Workplaces in BFSI 2023 - Top 50 organization means you will be part of a strong, stable, and ethical business with industry leading pay and benefits. And your voice will always be heard.
Does this sound like a great fit? Apply today!
