We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.
The Team:
The CRM team is a collaborative, multicultural, and inclusive workforce focused on improving user productivity. Embracing agile methodologies, we're passionate about creating exceptional CRM designs and solutions, while maintaining positive team dynamics.
The Role:
We are seeking a proactive, analytical, and quality-driven Salesforce QA to join our team. This is a unique opportunity for someone with strong Salesforce QA skills and a passion for scalable process improvement. You’ll play a key role in shaping our quality assurance strategy, ensuring the reliability of our releases, and identifying opportunities to enhance our Salesforce implementation.
This role sits at the intersection of quality assurance, business analysis, and system optimization—ideal for someone eager to own QA processes while also influencing platform evolution and user experience.
The work you’ll do:
- Lead and evolve the QA strategy, embedding a culture of quality across the scrum teams.
- Own and manage functional, regression, and UAT testing across environments.
- Design, document, and execute manual and automated test cases for new and existing features.
- Anticipate and communicate the impact of Salesforce seasonal releases on existing functionality.
- Analyze patterns to uncover inefficiencies or pain points in our Salesforce implementation.
- Create and maintain internal documentation
- Influence the Salesforce roadmap by sharing structured feedback and recurring pain
The qualifications you need:
- 4+ years of experience as a QA.
- Strong understanding of QA methodologies and software testing practices.
- Salesforce Administrator Certification (required).
- One QA related certification (CAT, ISTQB Certified Tester, etc).
- Solid experience with Salesforce Clouds: Sales, Service and Experience.
- Experience working in Agile/Scrum environments using Jira
- Meticulous attention to detail and a strong commitment to high-quality deliverables.
- Proactive, growth-oriented mindset with a desire to deepen Salesforce expertise.
- Strong English skills and comfort working with international, cross-functional teams.
What Celonis Can Offer You:
- The unique opportunity to work with industry-leading process mining technology
- Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
- Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more). For intern and working student benefits, click here.
- Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
- A global and growing team of Celonauts from diverse backgrounds to learn from and work with
- An open-minded culture with innovative, autonomous teams
- Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
- A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future
About Us:
Celonis helps some of the world’s largest and most esteemed brands make processes work for people, companies and the planet. With over 5,000 enterprise customer deployments across nearly every industry, the Celonis Process Intelligence Platform uses process mining and AI to give you a living digital twin of your business operation. It’s system-agnostic and without bias, and empowers companies to reduce waste, create value and benefit people across the top, bottom, and green lines. Since 2011, the Celonis platform has enabled its customers to identify more than $18 billion in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Data Privacy, Equal Opportunity, and Accessibility Information
Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws. As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations. Different makes us better.
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Statements on Data Privacy, Equal Opportunity and Accessibility.
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