Senior Scrum Master

About this role:

• Wells Fargo is seeking a Senior Scrum Master

In this role, you will:

• Facilitate the scrum process with cross functional impact that involve moderately complex projects, non-projects, or maintenance work
• Guide the scrum teams to follow Agile and Scrum practices to actively promote prioritization, team readiness, and commitment for each Sprint
• Optimize scrum team velocity to identify improvement opportunities to achieve higher levels of team performance
• Deliver capabilities using agile practices while also following the Software Development Lifecycle, business process mapping, and various release processes as appropriate to ensure all risk, security, and development requirements are met
• Partner with discipline managers about governance policies and adherence to corporate standards
• Facilitate the Scrum Agile ceremonies for the teams
• Collaborate with product owners, program or project managers to communicate delivery of work product from the team and escalate key risks and issues impeding scrum team effectiveness
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 4+ years of Agile Scrum Master experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Job Expectation:

• Responsible for managing and evolving Scaled Agile portfolios of the highest complexity.
• Facilitates the scrum process on scrum teams with significant cross-functional impacts involving project, non-project, or maintenance work.
• Guides the scrum team(s) and organization to follow generally accepted Agile/Scrum practices and daily activities to actively promote prioritization, team readiness, and commitment for each Sprint.
• Uses empirical data to help the team(s) assess their 'Scrum Maturity', optimize scrum team velocity to organizational KPIs, and identify improvement opportunities to achieve higher levels of team performance.
• Proactively addresses systemic impediments to team agility and guides the team(s) on methods to escalate when needed to prevent challenges from becoming blockers. Coaches scrum team(s) to deliver capabilities using agile practices while also following the Software Development Lifecycle, business process mapping, and various release processes as appropriate to ensure all risk, security, and development requirements are met.
• Partners with discipline managers to convey their concerns to scrum teams about governance policies and adherence to corporate standards.
• Partners with Product Owner(s) to ensure continuous refinement of backlog, which may include stories from multiple projects. Completion of some work may depend on non-agile work teams. Facilitates Scrum of Scrums.
• May train other Scrum Masters and serve as a mentor to less experienced team members. Drives Scrum adoption across all levels in the organization.
• Facilitates and is accountable for owning the Scrum and/or Scaled Agile ceremonies for the scrum team(s). Partners with Product Owners, Program or Project Managers to communicate delivery of work product from the scrum team(s) and escalates key risks and issues impeding scrum team effectiveness. Identifies skills and competencies of scrum team members and makes adjustments accordingly to promote development and highly effective teams.

Desired Qualifications:

• Understanding of how to effectively partner/ collaborate with key stakeholders to mature the acceptance of accelerated delivery
• Demonstrated reasonable level of technical and business understanding to optimize credibility with teams and managers
• Demonstrated understanding and practical experience with JIRA (and JIRA Portfolio)
• Scaled Agile (SAFe, Scrum at Scale, LESS) experience is a plus
• Change Management (PROSCI, Kotter, etc) is a plus.

Posting End Date:
29 Jul 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
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To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
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