Senior Security Awareness & Training Associate

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.
Information Security Awareness and Training team seeks an experienced, highly motivated and detail-oriented Senior Security Awareness & Training Associate to join our team. The ideal candidate will have 3-5 years of relevant experience in the field and will play a critical part in designing, executing, and enhancing security awareness initiatives across ZS. The ideal candidate will be passionate about cybersecurity awareness, driving change, and using metrics to increase employee engagement.
What You'll Do:

• Collaborate across functions and with subject matter experts to manage the creation and launch and metrics of engaging content for global security awareness initiatives.

• Support the annual refresh of ZS's Security Awareness and Training Program, ensuring alignment with NIST 800-50 standards and relevant regulatory requirements to drive behavioral change and reduce risk.

• Plan and execute monthly phishing simulations to assess ZSer awareness and improve response to phishing threats.

• Initiate role-based training and communication offerings based on metrics and reporting.

• Continue to enhance phishing maturity across ZS.

• Contribute to the execution of a scalable and repeatable security strategy through automation and development of standard operating procedures and polices.

• Partner with Information Security (IS) leads experts to co-create onsite awareness programs and related activities.

• Lead the planning and execution of the annual initiatives, such as Cybersecurity Month, World password day, etc, promoting global awareness based on emerging risk topics.

• Measure adoption and awareness campaigns through internal ZS communication channels and coordinate with the IS community to amplify monthly programs.

• Providing data-driven insights and recommendations for continuous improvement.

• Mentor ambassadors within the global ambassador program to support their engagement and development.

• Drive program maturity through ongoing enhancements, updated content, feedback surveys, and innovative approaches.

• Perform additional responsibilities as needed to support the broader goals of the Security Awareness and Training Program.

What You'll Bring:

• Strong understanding of cybersecurity principles, especially phishing, social engineering, and user behavior.

• Experience with phishing simulation platforms (e.g., Proofpoint, KnowBe4, Cofense).

• Strong understanding of security best practices and current threats, as well as the ability to stay up to date with emerging trends in the field.

• Experience working within an Information Security Awareness and Training program.

• Proficiency in creating multimedia content (e.g., presentations, videos, infographics) using tools like PowerPoint, Canva, or Adobe Creative Suite.

• Creative thinker and ability to coordinate and execute programs with technical and non-technical associates.

• Ability to create and review materials for global programs.

• Strong organizational and project management skills.

• Ability to analyze and interpret data to improve training effectiveness.

• Proficiency in using training and collaboration tools (e.g., Learning Management Systems (LMS), Microsoft Office Suite, Adobe Creative Suite, Trello).

• Strong problem-solving skills and attention to detail.

• Bachelor's degree in Information Security, Cybersecurity, Computer Science, Information Technology, or a related field is preferred.

• Minimum 3-5 years of experience in information security, security awareness, or a related field.

• Industry certifications such as SSAP, CISSP, CISA, or Security+ are a plus.

• Strong ability to work independently and manage multiple tasks effectively.

• Excellent communication and presentation skills, with the ability to distill complex security concepts into clear and concise messages.

• Proven ability to work well in a collaborative environment.

• Experience in planning and executing training programs is a plus.

• Fluency in English
• Client-first mentality
• Intense work ethic
• Collaborative spirit and problem-solving approach

How you'll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Hybrid working model:
ZS is committed to a Flexible and Connected way of working. ZSers are onsite at clients or ZS offices three days a week. Combined flexibility to work remotely two days a week is also available. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Perks & Benefits:
ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Travel:
Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.
Considering applying?
At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems-the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.
If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
NO AGENCY CALLS, PLEASE.
Find Out More At:
www.zs.com