We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.
We're Celonis, the global leading Process Mining software company and one of the world's fastest-growing SaaS firms. We believe that every company can unlock its full execution capacity - and for that, we need you to join us as a Senior System Engineer.
The Team:
You will be joining the Internal IT team as Senior System Engineer and will be based in our location in Bangalore. You will be responsible for administrative & infrastructure related 2nd level tasks including regular maintenance of the IT infrastructure.
The Role:
As Celonis continues to grow we have an exciting opportunity for an experienced, pragmatic and “team player” Senior System Engineer to join us and take ownership of Infrastructure-, Automation- and related IT systems for the business. It’s a role where you will have great impact, autonomy and visibility across the wider IT team with many opportunities for learning, development and building enterprise technologies. A willingness to work in a shift-based model is essential to ensure global coverage and timely support.
The work you’ll do:
- Administration/Maintenance of the global IT infrastructure
- You resolve 2nd level IT tickets raised by internal employees and collaborate with our international based IT Servicedesk & Infrastructure Team
- You proactively identify and create new necessary maintenance tasks related to our IT infrastructure and proactively resolve them
- Spearheading the future of automation within Internal IT
- Azure and Entra ID related systems, processes, services and access rights
- Management of Google Workspace Platform including directory service management and scripting
- Work independently on small IT infrastructure related projects
- Collaboration Tools: Slack/O365/Google Workspace/Zoom
The qualifications you need:
- Strong knowledge in administering and maintaining a SaaS, cloud, on-prem and clients environment comprising of:
- Azure (incl., but not limited to, Entra ID, Identity Governance, Defender)
- APIs, Powershell scripting
- Windows 10/11, Windows Server 2019/2022, Linux, Mac OS, iOS
- Microsoft O365 knowledge including Teams
- Google Workspace and Cloud Platform
- Structured troubleshooting and escalation to vendors
- Strong knowledge in the following areas:
- Global infrastructure management including on-prem and Cloud providers
- Automation of processes in highlighted areas
- IT project management skills, evaluation of new technologies and presentation to Senior Management
- Administration and use of GitHub repositories
- TCP/IP networks (incl., but not limited to, DNS, DHCP, routing, SSL)
The soft-skills you need:
- You are a role model for other System Engineers within the IT Team
- You are able to act cross-functional in different system areas.
- Consistently making sure that everyone is aligned and following the global valid IT processes.
- Working independently and are able to organize work for you and others
- Actively share knowledge with Junior colleagues to help them succeed
- You have a solid understanding of ITIL/ITSM processes.
- You have the experience to develop configurations independently and target oriented
- You have a strong customer oriented mindset with a clear focus on the sense of urgency
What Celonis Can Offer You:
- Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business.
- Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities.
- Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more.
- Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs.
- Connect and Belong: Find community and support through dedicated inclusion and belonging programs.
- Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.
- Collaborate Globally: Join a dynamic, international team of talented individuals.
- Empowered Environment: Contribute your ideas in an open culture with autonomous teams.
About Us:
Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
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