Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
About the Role
The Site Experience Specialist is responsible for smooth and flawless operations and management of the [LOCATION] office. You are the go-to person working closely with management, employees, vendors, and more.
What You’ll Do
Controls office operations by greeting visitors and callers, handling their inquiries, and directing them to the appropriate persons, per their needs
Ordering inventory, stocks and ensures enough stock of all critical and non-critical supplies
Collect, sort, distribute and prepare mail and deliveries
Coordinate badge pics and places request into ServiceDesk for IT to complete, responsible for badge and visitor log book
Fosters courtesy, helpfulness and teambuilding with internal team members
Works with the building property management to ensure consistency relative to general maintenance of the office space
Assists HR & Facilities Director on facilities matters
Coordinates with the Facilities Manager to track space occupancy
Ensures the reception area and the meeting rooms are tidy and presentable
Answering and directing incoming calls while responding to customers questions over the phone
Processing invoices, sorting incoming and outgoing mail, keeping appointment calendars, and giving messages to staff and management in other parts of the building
Giving instructions and ensuring excellent performance of day porters
Ensures timely and correct submission of vendors invoice; maintain records of invoices received and sent for payment
Assists in special projects with various organizational teams
Organizes, plans, and manages various office events, meetings including special celebrations and training events as directed
Assists in the updating of the company’s intranet site
What You’ll Bring
3+ years of experience in office or facilities management
Proficient in MS Office Suite
Experience in office floor planning and space restacking/reconfiguration is a plus
Friendly, enthusiastic and professional appearance and demeanor
Demonstrates responsibility and accountability
Great people skills and ability to deal with a high volume of visitors and employees
Associate's degree preferred and/or equivalent years of experience
Ability to demonstrate mature technical skills based judgment, initiative and critical thinking
Ability to proactively manage local vendors
Proficient in MS Office Suite
Great organizational skills with attention to detail
Ability to prioritize and multi-task with confidence
Excellent communication skills and pleasant phone voice
What You’ll Get
18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
Private medical coverage for you and up to four dependents
Life, accident, and disability insurance with enhanced coverage
Annual flexible wellbeing allowance for physical and mental wellness
Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
Meal, fuel, and transportation benefits based on work arrangement
Daycare reimbursement and safe cab facility for eligible employees
Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning
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The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.
By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.
By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.
