Site Reliability Engineer

Job Title: Site Reliability Engineer
The Group:
The EDP group is the home of data production and innovation at Morningstar. The individuals in this group transform our high-quality data, independent research, and technological expertise into well-designed data feeds and products that delight our clients. The group's product management, data development, and service teams collaborate with diverse functional groups to help provide clients with comprehensive data platforms and bundled solutions.
The Role:
In this role, you will play a vital part in the operations team for our next generation data services artifacts. Under the leadership of the Operations Manager, you will be responsible for scalability, reliability, automation to ensure timely data delivery to Morningstar products. In order to delivery business value in a rapid way, you will also adopt the cutting-edge concepts such as data lake, data analytics, distributed data calculation, continuous integration and continuous deployment to fuel our data development process. Moreover, you will need to leverage engineering skills and operational insights, to establish and advocate the high standards of operational excellence, collaborate with diverse teams to contribute to initiatives that brings data products and services operations to the next level.
Responsibilities

• Lead the corporate operations management initiatives based on best practices such as CI/CD, monitoring everything, infrastructure automation, operations readiness review.
• Build work class data operations by establishing ITIL deployment, problem, incident management and continuous improvement processes.
• Provide technical triage and troubleshooting by understanding and analyzing financial data systems.
• Support data systems request fulfillment such as access management, ETL configurations.
• Lead miscellaneous operation projects across teams such as DR, security patching, AWS resources management.
• Drive automation and innovation for proactive and continuous operations improvement by new technology research and tools development.
• Be a focal communication contact to collaborate with our oversee offices for projects, knowledge transfer and on-call rotation.

Requirements

• 3+ years of experience in Site Reliability Engineering, DevOps, or related fields.
• Proven experience supporting and managing AWS infrastructure.
• Hands-on experience with containers (Docker, Kubernetes) and orchestration tools.
• Familiarity with CI/CD tools (e.g., Jenkins, GitLab CI, Harness).
• Strong scripting skills (Python, Bash, or other languages) for automation tasks.
• Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack).
• AWS Certified Solutions Architect - Associate or Professional.
• AWS Certified DevOps Engineer - Professional (preferred).
• Other relevant certifications (e.g., Docker, Kubernetes, Terraform) are a plus.
• Strong understanding of networking concepts and protocols (DNS, TCP/IP, HTTP/S).
• Excellent problem-solving skills and the ability to troubleshoot complex systems.
• Strong communication skills to interact with technical and non-technical stakeholders.
• Ability to work in a fast-paced environment and manage multiple priorities.

Morningstar is an equal opportunity employer.
Morningstar's hybrid work environment gives you the opportunity to collaborate in-person each week as we've found that we're at our best when we're purposely together on a regular basis. In most of our locations, our hybrid work model is four days in-office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.
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