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Sysco

Software Engineer - Application Technology

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JOB DESCRIPTION

Software Engineers – Application Technology  

 

The Big Picture

Sysco LABS is the Global In-House Center of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco ranks 56th in the Fortune 500 list and is the global leader in the trillion-dollar foodservice industry.  

 

Sysco employs over 75,000 associates, has 337 smart distribution facilities worldwide and over 14,000 IoT-enabled trucks serving 730,000 customer locations. For fiscal year 2025 that ended June 29, 2025, the company generated sales of more than $81.4 billion.   

Sysco LABS Sri Lanka delivers the technology that powers Sysco’s end-to-end operations.    

 

Sysco LABS’ enterprise technology is present in the end-to-end foodservice journey, enabling the sourcing of food products, merchandising, storage and warehouse operations, order placement and pricing algorithms, the delivery of food and supplies to Sysco’s global network and the in-restaurant dining experience of the end-customer. 

 

The Opportunity 

 

We are currently on the lookout for a Software Engineers – Application Technology to join our team to develop our Incentive Based Pay solutions on Varicent platform 

 

 

Responsibilities: 

 

  • Providing reactive support through troubleshooting technical issues, unblocking users and detecting root cause(s) based on SLAs 

  • Project Driven: Participating in ongoing project work and taking part in design, build, and support testing of Varicent Incentive Based Pay applications - providing recommendations for the project as needed 

  • Identifying and resolving complex applications, network, platform and cloud-based connectivity issues 

  • Ensuring that systems are fully operational, and any loss of service is restored within SLAs 

  • Engaging and coordinating with end-users, other stakeholders such as engineering and third parties during the issue resolution process 

  • Supporting upgrades and new deployments of the applications 

  • Monitoring and proactively managing application issues 

 

Requirements: 

 

  • A Bachelor’s Degree in Information Technology or equivalent 

  • For the Software Engineer – Application Technology position: 1 – 2 years of experience in software engineering and application support will be a key advantage 

  • An excellent command of written and spoken English 

  • Knowledge and experience of the Windows server/UNIX platforms 

  • Sound network troubleshooting knowledge including LAN/WAN, DHCP, TCP/IP, Firewalls, and Routing 

  • Hands-on experience in SQL; the ability to write and execute queries and understand databases 

  • Knowledge and experience in Shell or Python scripting will be an advantage 

  • Oracle DBMS and PL SQL knowledge will be an added advantage 

  • Must be a dynamic personality with a good balance of technical abilities and communication skills who can handle pressure situations 

 

Benefits:  

 

  • US dollar-linked compensation   

  • Performance-based annual bonus   

  • Performance rewards and recognition   

  • Agile Benefits - special allowances for Health, Wellness & Academic purposes   

  • Paid birthday leave  

  • Team engagement allowance   

  • Comprehensive Health & Life Insurance Cover - extendable to parents and in-laws   

  • Overseas travel opportunities and exposure to client environments   

  • Hybrid work arrangement   

 

Sysco LABS is an Equal Opportunity Employer. 

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