Software Engineer II - Site Reliability Engineer II

Job Description
We are actively seeking a highly skilled and motivated software engineer, to join our Site Reliability Engineering team who is dedicated to delivering high-quality products and services to our customers and help us maintain and improve the reliability, scalability, and performance of our systems
Job description:
As a Sotware Engineer II with Site Reliability Engineer at JPMorgan Chase within the Site Reliability Engineering team, you will play a critical role in ensuring the reliability and performance of our systems and services. You will work closely with development and operations teams to design, build, and maintain scalable infrastructure, automate processes, and implement best practices for system reliability. Your expertise will be essential in identifying and resolving issues, optimizing system performance, and ensuring the seamless operation of our services.
Job responsibilities

• Design, implement, and maintain scalable and reliable infrastructure to support our applications and services.
• Collaborate with development teams to ensure that new features and services are designed with reliability and scalability in mind.
• Automate operational processes to improve efficiency and reduce manual intervention.
• Monitor system performance and availability, proactively identifying and resolving issues.
• Implement and maintain monitoring, alerting, and logging systems to ensure visibility into system health.
• Conduct root cause analysis and post-mortem reviews to prevent future incidents.
• Develop and maintain documentation for system architecture, processes, and procedures.
• Participate in on-call rotations to provide support for critical incidents and outages.
• Continuously improve system reliability, performance, and scalability through innovative solutions and best practices

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 2+ years applied experience
• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.
• Proven experience as a Site Reliability Engineer, DevOps Engineer, or similar role.
• Strong knowledge of cloud platforms (e.g., AWS, Google Cloud, Azure) and containerization technologies (e.g., Docker, Kubernetes).
• Proficiency in scripting and automation languages (e.g., Python, Bash, Terraform).
• Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack).
• Solid understanding of networking, security, and system architecture.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication and collaboration skills.

Preferred qualifications, capabilities, and skills

• Experience with CI/CD pipelines and tools (e.g., Jenkins, GitLab CI).
• Familiarity with microservices architecture and related technologies.
• Knowledge of database management and optimization (e.g., MySQL, PostgreSQL, NoSQL).
• Experience with incident management and response.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Corporate Technology team relies on smart, driven people like you to develop applications and provide tech support for all our corporate functions across our network. Your efforts will touch lives all over the financial spectrum and across all our divisions: Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and within the Corporate Administrative Office. You'll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda.