Software Engineer III- Command Center Observability & Automation Engineer

Job Description
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the Infrastructure Platforms division, you will collaborate with the IP Payments team. Your primary role will be to develop a comprehensive view of telemetry from all infrastructure products that support Payment Applications. This will be displayed on a single dashboard for our new Command Center Initiative.
Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Collaborate with infrastructure product owners to implement integrated observability and telemetry views that can enable proactive performance management.
• Utilize logging, monitoring, reporting and analytics tools such as Satori, Prometheus, Grafana, Netcool, Splunk, Dynatrace and Datadog to build visualization of insights that can provide correlation of application issues with infrastructure performance, enabling quick identification and remediation of bottlenecks.
• Collaborate with the Payments Automation team on delivery of smart and secure automations.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Hands-on practical experience in system design, application development, testing, and operational stability
• Proficient in coding in one or more languages
• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
• Overall knowledge of the Software Development Life Cycle
• Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• Proficient in using logging, monitoring and analytics tools, such as Satori, Prometheus, Grafana, Netcool, Splunk, Dynatrace and Datadog. Experience in Grafana integrations.
• Proficient in one or more programming language(s), Python, Ansible, shell scripting, consuming and creating new APIs.
• Possess technical skillset in one or more infrastructure domains such as Unix / Linux technologies, Kubernetes, Oracle / SQL, Cassandra and Messaging frameworks (Kafka, MQ).
• Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform, Ansible

Preferred qualifications, capabilities, and skills

• Familiarity with modern front-end technologies
• Exposure to cloud technologies
• Keen attention to detail to build intuitive solutions for teams monitoring system alerts and observations via the command center dashboard.
• Experience in identifying and implementing process improvements to enhance command center operations. Willingness to stay updated on new tools, technologies, and best practices relevant to same.