Software Engineer III - Performance Engineer

Job Description
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III - Performance Engineer at JPMorgan Chase within the consumer & Community Bank, you will play a critical role in ensuring the reliability, efficiency, and scalability of our systems. You will be responsible for designing, implementing, and executing performance testing strategies to identify bottlenecks and optimize system performance. Your expertise will contribute to the continuous improvement of our software development and deployment practices, ensuring that our systems meet the highest standards of quality and performance. This role requires a proactive individual with excellent problem-solving skills and a deep understanding of modern software development and deployment practices.
Job Responsibilities

• Design, develop, and execute performance test plans and strategies to ensure applications are scalable and reliable, utilizing tools like JMeter, Grafana, and Prometheus to identify and resolve bottlenecks.
• Collaborate with development and operations teams to optimize application performance and resource utilization, implementing and maintaining solutions for real-time performance monitoring.
• Manage containerized applications using Kubernetes and OpenShift to ensure optimal performance in cloud environments, and develop shell scripts to automate testing and monitoring tasks.
• Work with cross-functional teams to design and implement REST APIs, ensuring compliance with Open API Standards, and leverage cloud tools and microservices architecture to enhance performance and scalability.
• Implement deployment automation and CI/CD pipelines using tools such as Jenkins and Travis, ensuring accessibility and security compliance across all systems and applications.
• Manage user authentication and authorization across multiple systems, servers, and environments, developing automated testing platforms and unit tests to ensure code quality and performance.
• Apply Agile methodologies to effectively manage and deliver performance engineering projects, proactively identifying hidden problems and patterns in data to drive improvements in coding hygiene and system architecture.
• Contribute to software engineering communities of practice and participate in events exploring new and emerging technologies.
• Foster a team culture of diversity, equity, inclusion, and respect, while maintaining a focus on continuous improvement and innovation.
• Demonstrate strong problem-solving skills and the ability to work collaboratively in fast-paced environments, ensuring the successful delivery of high-quality software solutions.

Required qualifications, capabilities, and skills :

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Bachelor's degree in Computer Science, Information Technology, or a related field, with experience in performance engineering or a similar role.
• Strong understanding of programming fundamentals and proficiency in using performance testing and monitoring tools like JMeter, Blazemeter, Grafana, Prometheus, and Dynatrace.
• Experience with Kubernetes, OpenShift, and shell scripting, along with strong proficiency in working with servers, applications, and databases (SQL/Oracle).
• Skilled in designing and implementing REST APIs, ensuring compliance with Open API Standards, and knowledgeable in cloud technologies and microservices architecture.
• Experience with CI/CD tools such as Jenkins and Travis, and understanding of accessibility and security compliance.
• Proficient in managing user authentication and authorization across multiple systems, with strong problem-solving skills and the ability to thrive in a fast-paced environment.
• Solid understanding of agile methodologies, including CI/CD, application resiliency, and security.
• Ability to work collaboratively in diverse teams, contributing to a culture of innovation and continuous improvement.

Preferred qualifications, capabilities, and skills :

• Experience in financial services or a related industry.
• Certifications in performance testing or cloud technologies
• Familiarity with modern front-end technologies
• Exposure to cloud technologies
• Demonstrated knowledge of software applications and technical processes within technical disciplines such as cloud, artificial intelligence, machine learning, and mobile.
• Familiarity with Agile methodologies and practices, with overall knowledge of the Software Development Life Cycle.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.