Provide L2 application support for People, SGDIR and IGG applications. Manage incidents and problems per ITIL, monitor and troubleshoot tickets using SQL and Excel, and use Informatica and DevOps knowledge to debug and fix minor issues to ensure smooth operations.
Require 3-7 years relevant experience on application support (L2 Support).
• Primary Responsibilities:
o Support for People, SGDIR and IGG applications
• Ensure smooth operations.
• Incident and problem management aligned with ITIL processes
• Monitoring and troubleshooting of the tickets using excel and sql queries
• Informatica and Dev Ops knowledge required for the debugging and fixing minor issues.
Skill Set Required:
• Strong understanding of ITIL processes
• Proficiency in Informatica
• Experience with Dev Ops
• SQL expertise
• Hands-on with Excel and Macros.
Similar Jobs
Agency • Information Technology
Provide L1/L2 production support and manage ticketing, monitoring, releases, deployments and DB/ETL issues. Develop automation, perform application upgrades, onboard new applications, and maintain operational runbooks and SOPs.
Top Skills:
AzureAzure Data EngineeringBash (Shell Scripting)DockerEonInformaticaItilJbossLinuxNagiosOraclePowershellPythonSQLSQL ServerSsisSsl Certificate ManagementVstsWebsphereWindows
Cloud • Information Technology • Security • Software • Cybersecurity
Architect, develop, and scale secure cloud-native software, microservices, REST/gRPC APIs, and distributed systems for security operations and exposure management. Lead end-to-end technical execution, mentor engineers, collaborate on high-performance interfaces, and monitor and optimize system health. The role requires expertise in Java, Spring, containers, cloud platforms, observability, software development lifecycle practices, and highly available infrastructure.
Top Skills:
AWSCi/CdCloud StorageDatadogDistributed SystemsDockerGCPGitGrafanaGrpcJavaKubernetesMessaging SystemsMicroservicesNosql DatabasesPrometheusRelational DatabasesRestSearch StoresSpring BootSpring CloudSpring Security
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Develops end-to-end product design solutions and high-fidelity designs for software experiences. Collaborates with engineering and product management, presents ideas, gathers feedback, and validates solutions with users. The role requires a portfolio demonstrating user-centered design, experience with interactive designs and wireframes, and participation throughout the product development lifecycle.
Top Skills:
AI
What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
