Software Engineer

About the Job:

The Red Hat User Experience Engineering (UXE) team is looking for a Software Engineer to help develop the next generation tools in Pune, India. In this role, you will contribute value to Red Hat's customer experience as part of an agile and globally distributed development team. This is a great opportunity to develop applications and refine existing code bases to help scale them across the complexities of deployment.

What you will do?

• Develop new features for diagnostics and support processes available for Red Hat's customers

• Write maintainable code with attention towards clarity and facilitation of collaboration

• Ensure ongoing quality of the application codebases through, troubleshooting, bug fixes, refactoring and tests

• Collaborate with other developers across multiple departments and technologies for different integration use cases

• Work with business associates to implement required features

• Provide onboarding support and ongoing mentoring to new or junior associates

• Work with the Engineering and Support teams to adapt existing engineering processes and practices, develop new processes to facilitate a productive development environment

• Work with product managers, business analysts and other related stakeholders to ensure business requirements and priority are well understood and clearly communicated to the development team

What you will bring?

• Bachelor's degree in engineering or computer science

• 3+ years of software development experience

• Experience working on Linux or UNIX platform

• Intermediate development and scripting abilities in Python

• Experience in developing applications using Python. Familiarity with Django/Flask/FastAPI

• Experience working with SQL (PostgreSQL etc.) and NoSQL (MongoDB, Redis etc)

• Experience working on API-driven microservices and REST-based architecture

• Software development life cycle skills; ability to use standard tools for development on Linux like Git and Docker, CI/CD pipelines

• Openshift deployment experience is a plus

• Usage of any AI tools (Claude/ Gemini/ Cursor)

• Understanding of fundamental AI/ML concepts, algorithms, techniques and implementation of workflows

• Understanding of LLM training processes and data requirements

• Experience in RAG and prompt engineering. Familiarity with MCP servers

• A commitment to customer-focused and  product quality

• Creative, motivated, and capable of working both on your own and as part of a globally distributed team

• Motivated and able to learn and develop new technologies and skills

• Excellent communication skills; ability to participate in distributed communities and projects

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.