We are hiring Client Success Engineers (CSEs) to join a fast-growing team that cares about the clients we serve, the work we do, and each other. Our team implements and supports Nucleus, the first data analytics platform built specifically for associations and nonprofits. CSEs are our primary technical teammates, responsible for configuring Nucleus during initial implementation, researching and resolving technical support issues, and helping to develop tools to streamline these two processes. This position will be located in our Pune Office.
We’d love to chat if you…
Possess an ingrained commitment to providing excellent client service
Love to solve analytical problems
Are attentive to detail
Enjoy the pace and variety of managing multiple priorities
Are skilled written and oral communicators, particularly of technical ideas to non-technical audiences
Like to understand how things work and aren't shy about asking questions
Are interested in data and
Prefer a fun, collaborative work environment.
And you have...
3 to 5 years of relevant experience
Knowledge of SQL and relational databases. Strong in writing complex and optimized queries
Good Analytical skill
Good Communication skill
Good to have a basic knowledge of Python
Good to have a basic knowledge of MongoDB
Good to have a basic familiarity with the Linux command line
Good to have experience using code editors and source control (Git preferred) to build
Bachelor’s or Master’s degree in computer science or relevant Engineering degree.
Good People, Doing Good Things:
Employees at Community Brands are techies and volunteers who strive to make the Company a great place to work. We dream big and are motivated to help our customers use the technology we create to improve the world around us. And we look forward to you being part of our story!
Planned Paid Time Off
Purpose Driven Culture
Work-life balance
Passionate about Community Involvement
Company Paid Parental Leave
Remote Flexibility
#momentivesoftware#LI-SD1
About UsMomentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive’s cloud-based software and services to address their most pressing challenges – from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough – so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com.
Why Work Here?At Momentive Software, we’re a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you’re looking for a place where your work matters and your ideas are valued, you’ll find it here.
Planned Paid Time Off - Earned Leave and Casual Leave in Each Calendar Year
Company Holidays as Per Policy
Employer-Paid Parental Leave
Purpose-Driven Culture
Work-Life Balance
Passionate About Community Involvement
Group Mediclaim Policy
Group Accident Policy
Group Term Life Policy
Gratuity as Per Payment of Gratuity Act
Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
All persons hired will be required to verify identity, minimum age of 18, eligibility to work in India (without sponsorship), and to complete the required employment eligibility verification form upon hire.
