Who we are
We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in?
Why would you love this job?
As a Solutions Architect, you will be responsible for engaging with customers, understanding their business requirements, and effectively demonstrating and positioning the value of Redis Enterprise on Azure based solutions. You will play a crucial role in accelerating customers adoption of Azure Redis Enterprise through demonstrating technical value and influencing business decision makers. You will provide technical guidance and expertise to customers during the evaluation and adoption of Azure Redis Enterprise technologies. To be successful in this role, you must be able to collaborate with the broader sales teams to develop and deliver compelling presentations, demonstrations, and proofs of concept to showcase the capabilities of Azure Redis Enterprise. To become a trust advisor to our customers a solutions architect must have a passion to stay up to date with the latest trends and advancements to effectively communicate benefits to our customers. Additionally, a SA will need to collaborate with product teams to provide feedback and insights on customer requirements, product enhancements, and competitive landscape.
Responsibilities
Scale Customer Engagements
- Engages with customer technical decision makers and anticipates customer needs and issues proactively through data gathering.
- Uses knowledge of customer context and solution or portfolio expertise to build credibility with customers individually or at scale. Develops technical and market/industry knowledge.
- Ensures technical wins for core technologies by driving technical discussions with customers. Improves customer interactions through feedback and observation.
- Engages other internal resources (e.g., roles, Microsoft Technology Center, demo sites, virtual sites), mapping out and leveraging foundational resource knowledge for key areas of technology as needed to overcome technical blockers on assigned technology set.
Scale Through Partners
- Engages in partner sell-with scenarios by contributing to the facilitation of technical engagements and partnering with colleagues to manage the sales process.
Solution Design and Proof
- Identifies and applies existing demonstration assets. Demonstrates and oversees demonstrations (e.g., architectural design sessions, proof of concept [POC] sessions) of solutions based on specific Redis offerings through initial engagements. Leverages partner/customer teams as needed to prove capabilities and integration into customer environment.
- Presents and applies reference architectures across technologies/solution areas to partners or customers for their technology sets.
- Expands awareness of and begins practicing digital transformation sales processes
Technical Leadership
- Builds their own readiness plan and proactively identifies learning gaps. Grows domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture.
- Conducts group training or one-to-many events (e.g., workshops, Webinars) or leverages existing scale enablement programs to present and educate customers and colleagues on the capabilities and benefits across Azure Redis Enterprise based solutions.
Qualifications
- Relevant certifications from Redis & Microsoft Azure AND 3+ years technical pre-sales or technical consulting experience
- 5+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
- Deep understanding of Data & AI fundamentals ( Must )
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As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected.
Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to [email protected]. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.
