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Airline companies are embarking on a once-in-a-century transformation journey from a mere airline operators into Travel experience management companies. This can only be made possible by putting the Airline customers at the centre of every thought and actions of an airline. With Customer centricity at the core, airlines are able to present, offer and fulfill personalized, simplified and enriched experiences to their end customers. Leading Tier 1 and 2 Airlines believes in iRetail Offer and Order Management solution, as their potential game-changer, and this elevated interest warrants us to put together an elite group to build its foundation and flagship capabilities. If you believe you are cut out for this brilliant journey from product inception to creating WOW moments for travellers, here is a life time opportunity to be part of an industry game-changer, the iRetail. Seize the moment- Now!!
The Solutions Architect for iRetail is responsible to design and deliver features, which spans its backlog across multiple squads. In the journey to deliver business value through these features, the SAs are expected to hone new skills and digital capabilities.
The responsibilities
- Envision, design, review and prototype solutions
- Application workflow definition
- Sales presentations
- Build expertise in 2-3 technologies
Experience and skills
- Experience in solution architecture, pre-requisite by product development, customer engagement and operational roles as a techno-domain specialist, with experience in multiple technologies.
- Industry experience with exposure to Airline Retailing reference architecture and IATA Offer and Order principles.
- Proficiency in defining, building, and testing complex digital solutions and integrations within the airline commercial technology space.
- Ability to coordinate requirements workshops, conduct customer interviews, and present to senior audiences.
- Experience working closely with business users, architects, UX designers, and development teams.
- Strong hands-on awareness in product development including operations.
- Apply best in class technology to solution design for the problem domain
- Strong adherence to Design principles
- Effective communicator and organizer
Preferred skills/areas of knowledge
Exposure to NDC and ONE Order systems, merchandising solutions, fare shopping & pricing engines, PSS, CRM, airline revenue management systems, dynamic pricing systems, personalization and recommendation engines, and payment systems.
Kindly note that job location will be open across our India locations.
