Solution Architect

Why SailPoint? 

Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautiful offices — oh, and everyone’s really nice. That’s what people say about SailPoint. We’re known as the company where everyone wants to work, and we have the awards to prove it. If you’re passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join our team.  

SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT.  Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations and more. 

About the team Success Acceleration Services (SAS): 

We are a global dynamic, multicultural and multilingual team that thrives in a fast-paced, ever-evolving environment. 

From technical experts to senior management, we collaborate closely to tackle any situation head-on with a “build the plane as we fly it” mindset. We’re goal-driven and solution-focused, turning every challenge into an opportunity while supporting and learning from one another. 

Our team is passionate, curious and always ready to dive deep, bringing people together to help navigate and deliver results with professionalism and care. We work hard, move fast and continuously bring fresh ideas to the table, all while fostering a culture of growth, inclusion and mutual respect. We invest in our people, champion their careers and ensure our customers and business are always at the forefront. 

If you’re proactive, eager to learn and ready to make a real impact, join us in shaping the future as part of this incredible worldwide operating team. 

What You’ll Do: 

Solution Architects at SailPoint embark on their journey by undergoing comprehensive product training. This initial phase allows them to harness their existing experience, paving the way for a profound understanding of our SaaS solutions. Within a month or two, they begin serving as the technical leads on customer projects where they will employ their client and partner communication skills, as well as their industry knowledge, to share organizational best practices for SailPoint products and identity governance. After their first six months, Solution Architects will have established themselves as both technical and consultative experts within the SailPoint Services organization, and by the end of their first year they will have become a trusted advisor to customers, partners, and to less experienced team members. As part of your role as a technical advisor, you will also have a chance to use your development skills/background to work on custom efforts on a regular or as needed basis. 

Responsibilities: 

• Gathering customers' business use cases and documenting product-based requirements with recommended solution designs 

• Educating customers and partners on high-level product architecture, functional design, and best practices 

• Assisting in the scoping, analysis, and documentation of implementation projects 

• Developing and delivering technical training designed to enable/educate SailPoint implementation partners 

• Helping implementation team members design creative solutions to complex problems.  

• Assisting with the actual technical delivery of the solution via written code or complex configuration 

• Use your development background to write custom work or review others code. 

Requirements: 

• 5-7+ years of professional work experience as part of an enterprise software company, systems integrator, or consulting firm; 3+ years of software implementation experience 

• Experience in software development, implementation, and configuration 

• Excellent communications skills and extensive experience working directly with clients and partners 

• Experience with the following tech-stack 

• NodeJS, JavaScript, Typescript, Angular, React.js 

• Willing to work in shifts

Preferred: 

• Experience with at least one of the following 

• SpringBoot, SpringMVC 

• XML, SPML/SOAP, web and application servers 

• Windows and Unix (Linux, Sun, HP, AIX) platforms 

• Relational databases (Oracle, Sybase, MSSQL, MySQL) 

• NoSQL databases (MongoDB, Cassandra, Redis) 

• Directories (LDAP, AD) 

• Java, BeanShell, JavaScript Node.js 

• Enterprise resource planning or service management systems (SAP, PeopleSoft, ServiceNow) 

• Cloud Infrastructure-as-a-Service platforms (AWS, Azure, GCP) 

• Front-end language experience (HTML, CSS, Angular, React, Vue.js) 

• Familiarity with SailPoint identity governance products or vendors such as Microsoft, Sun, Oracle, IBM, or Novell a plus 

• Familiarity with AI and machine learning concepts a plus 

• Experience with project management duties (project planning, resource management, scope, schedule and status, documentation) 

• Experience with quality assurance duties is a plus (usability testing, performance testing, automated testing, test scripts, test cases and test plans) 

• Security software or IT audit experience 

Education: 

• Computer Science degree, Engineering degree, or equivalent experience 

• J2EE certification and/or CISSP certification is a plus 

• SailPoint Certified Engineer or Solution Architect is a plus and is expected within 12 months of hire 

Travel: 

• This position may require up to 15% travel