The Solution Designer manages the design of services and solutions within their scope, guides IT providers' technical solution teams, performs acceptance testing, and assures quality after the realization of IT solutions. In collaboration with Engagement Managers, IT Infrastructure Architects, IT Business Service Owners, and IT Service Owners, the Solution Designer performs and validates requirement analyses, prepares offer requests for providers, and evaluates their responses.The role also contributes to the preparation of project proposals, the project business case, and the implementation of projects.
Responsibilities- Design, configure, and operate Microsoft Teams–based video and voice services
- Provide technical leadership and guidance to IT solution providers, promoting best practices and consistent quality
- Evaluate, test, and validate new hardware and software solutions, including acceptance testing and quality assurance
- Review requirements, prepare provider requests, and collaborate with IT Procurement, Security, and other IT stakeholders
- Assess provider proposals and support solution selection in alignment with organizational objectives
- Own end-to-end technical service design and implementation, ensuring alignment with Service Ownership and IT Infrastructure Architecture
- Contribute technical expertise to project proposals and business cases
Partner with IT Business Service Owners to understand and address business requirements - Monitor industry trends and emerging technologies to drive innovation and continuous improvement
- Participate in managing the Floor Captain Service
Must-Have:
- Master's or Bachelor's degree in Engineering, Telecommunications, Computer Science, or equivalent education.
- General knowledge of the telecommunications field.
- Deep technical knowledge and process understanding of Microsoft Teams video, voice, and meeting solutions.
- Good knowledge of the video and phone endpoints market.
- Strong analytical thinking skills and customer focus.
- Eagerness and capability to work in a global, multicultural team while focusing on self-development.
Nice-To-Have:
- Drive to deliver results with a “get things done” attitude.
- Commitment to working with integrity and building trust.
- Excellent verbal and written English language and communication skills.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
- Flexible and hybrid working schemes
- A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
- Life insurance to all employees to provide peace of mind and financial security
- Well-being programs to support your mental and physical health
- Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
- Employee Growth Solutions to support your personalized career & skills development
- Diverse pool of Coaches & Mentors to whom you have easy access
- A learning environment which promotes personal growth and professional development - for your role and beyond
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