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Cloud • Information Technology • Security • Software
The VP of Global Customer Success & Support will lead a global team to enhance customer relations, reduce churn, and utilize AI-driven strategies for operational efficiency and success. Responsibilities include managing technical support, refining customer engagement, and optimizing post-sale processes while ensuring exceptional customer experiences across global markets.
Top Skills:
AIAutomationData AnalysisMachine LearningSaaS
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
The Executive Assistant will manage calendars, coordinate travel, act as a point of contact, support projects, and maintain confidentiality.
Top Skills:
ExcelPowerPoint
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
Lead development of AI-native data products and BI portfolio that power dashboards, AI agents, and automated workflows. Own product P&L, validate hypotheses via SQL/Python, define data models, ship prototypes, and coordinate across AI teams while managing BI execution and mentoring a direct report.
Top Skills:
Ai AgentsBi ToolsData ModelingPythonSQL
YOUR MISSION
- Proactive IT Security monitoring
- Promptly responding to security incidents and providing thorough post event analysis
- Respond to IT Security incidents detected by SIEM system and user reported incidents
- Performing malware clean up tasks
- Support technical IT security issues
- Investigating cyber security incidents
- Analysis and evaluation of security incidents
- Ensuring OS & third party software is patched accordingly.
YOUR TALENT
- Basic knowledge and understanding of enterprise networks and IT environments
- Sound knowledge about IT security solutions
- Strong understanding of basic cyber-intelligence techniques
- Good technical knowledge in the IT security environment
- Good analytical skills
- Experience in IT Security Solutions (SIEM, IDS / IPS, Encryption, AAA, IDM)
- Knowledge in network technology and internet protocols
- Willingness to work on shifting schedules
- Knowledge on proper ticket handling and good priority setting
- Resourceful, flexible and capable of collaborating with multi-cultural environment
- Excellent communication skills
- Well-driven, motivated, team-orientated and easily adapt to complex environment
- Available for travel for onsite support and training
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
