Specialist, Quality Assurance Engineering

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Quality Assurance Engineer do at Fiserv?

The Quality Assurance Engineer is an opportunity to be part of a delivery team that is building the Commerce Hub platform.

Built to deliver innovation through simple, fast integrations, the Commerce Hub is the most powerful omnichannel platform. With developer-friendly, flexible communication standards, unified APIs, and pre-certified integrations the Commerce Hub reduces development time and accelerates speed to market.

A true single-entry point and intelligent orchestration layer provides access to the latest, most popular commerce experiences through merchants' existing infrastructure. With less ongoing maintenance and fewer operational costs, merchants can focus on creating new ways for consumers to discover and interact with them.

What you will do:

As a Quality Assurance Engineer, you will work on functional and regression testing of our Gateway Services products. You will work independently with senior management and technical groups globally.

• Utilization of business, functional and/or technical expertise is needed to effectively develop and execute the test strategy and planning activities.

• You will work with multiple programs/systems on projects of moderate complexity and serve as a project team member.

• Your responsibilities include:

Functional:  Develop and execute formal test plans to ensure the delivery of quality software applications. Lead and participates in test planning and quality review sessions.  Oversee the writing of test cases/scripts.  Testing may include application, network, system, regression and user acceptance testing.  Participate in daily calls as needed for appropriate hand on testing.

Technical:   Perform testing activities to include: planning, design, scripting, execution, debugging and reporting tasks. Monitor and execute automation test activities for large sized projects. Works with Technical and Business groups to define the scope of testing required.   Researches new tools and testing approaches, and executes upon/monitoring the implementation of such items.Post test execution activities, include error debugging, reporting needs and internal and external communications.

What you will need to have:

• 9+ years of related Technical experience.

• Bachelor’s Degree or equivalent work experience and/or Certifications.                                                                                                                                 

Technical:   Extensive knowledge of information systems elements (hardware, software, and network) and their application to business functions/processes.

• Knowledge of testing tools, database concepts and MS Office.

• Firm understanding of the Software Development Life Cycle and methodologies such as Agile /Scrum.

• Hands on experience testing APIs, RESTful/JSON web services.

• Must have test automation experience using tools such as QTP/UFT, JMeter, Selenium Web Driver/TOSCA, Postman, Jacoco plugin.

• Knowledge and working experience with Jenkins and some basic Java

• Informed and cognizant of the key processes in the business and the business rules that impact the development and/or implementation of information systems.

• Drives continuous improvement through all processes, including but not limited to, team standards, test planning, resourcing and test execution, as well as debugging, metric collection, and reporting.

What would be great to have:

• Merchant Payment Processing – authorizations at either point-of-sale or Card-Not-Present (eCommerce/digital), clearing & settlement systems, merchant on-boarding, merchant reporting, fraud/security analytics.

• Payment Processing for Financial Institutions, specifically for debit cards, loans and/or credit card systems (new accounts, plastics, letters, notifications, preferences, parameter controls, payments, sales, account updates, memos, rewards, fraud, statements, collections, authorizations, chargebacks/retrievals, merchants, settlement, etc.)  Financial services with high-volume, large-scale processing and reporting.

Experience with payment industry applications a plus.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.