Lead a global Quality Assurance & Testing organization to define and execute scalable quality strategy, automation-first validation, data-driven measurement, and independent end-to-end testing. Build quality measurement capabilities, drive AI-enabled testing and predictive quality models, partner with Product and Engineering to influence releases, and grow multidisciplinary teams to improve release confidence and customer-facing quality outcomes.
What's the role?
As Senior Director, Quality Assurance & Testing, you will lead the independent quality validation capability across HERE's Platform & Technology organization. You will help establish quality as a measurable business outcome by enabling early risk identification, release confidence, and continuous improvement through modern testing, automation, and data-driven validation practices.
In this role, you will:
Who are you?
You are a strategic technology leader who combines deep expertise in quality engineering and testing with a passion for building high-performing teams, modern quality practices, and data-driven decision making. You enjoy partnering across organizations, influencing complex initiatives, and creating scalable frameworks that enable reliable, customer-focused outcomes.
To be successful in this role, you will bring:
What Do We Offer?
At HERE, you will have the opportunity to make a meaningful impact on products and technologies used by customers around the world. We are committed to creating an environment where people can grow, innovate, and thrive.
We offer:
Make HERE your destination-we are just getting started. Apply now!
HERE Technologies is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity, sexual orientation, age, or disability.
Who are we?
HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes - from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.
At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people's lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.
About the Team
You will join the Quality and Business Planning organization, where quality is viewed as a strategic enabler of customer success and continuous innovation. Our team partners closely with Product, Engineering, Operations, and System Owners across the Platform & Technology organization to deliver measurable, scalable, and predictable quality outcomes. We operate through a collaborative, global, and cross-functional model that combines quality engineering, testing, automation, and data-driven insights to help teams build confidence in every release.
As Senior Director, Quality Assurance & Testing, you will lead the independent quality validation capability across HERE's Platform & Technology organization. You will help establish quality as a measurable business outcome by enabling early risk identification, release confidence, and continuous improvement through modern testing, automation, and data-driven validation practices.
In this role, you will:
- Lead a cross-functional Quality Assurance & Testing organization spanning product testing, quality engineering, automation engineering, data science, validation, and upstream quality measurement.
- Define and execute a scalable quality strategy, including testing frameworks, validation methodologies, benchmarking approaches, release-readiness processes, and KPI-based quality assessments.
- Build quality measurement capabilities that provide early visibility into system performance risks through statistical analysis, automation, predictive indicators, and validation pipelines.
- Establish independent testing and validation practices that verify end-to-end product quality, multi-system integration, and customer requirements before release.
- Advance automation-first and AI-enabled quality practices through intelligent test generation, anomaly detection, predictive quality models, and automated quality monitoring.
- Partner with Engineering, Product, Operations, and System Owners to provide actionable insights that influence prioritization, quality trade-offs, and delivery decisions.
- Develop and monitor quality metrics, system health indicators, release readiness measures, testing coverage, and defect trends to support data-driven decision making.
- Build organizational capability across quality engineering, automation, testing methodologies, and quality-focused data science.
- Lead collaboration across global teams and disciplines to ensure consistent, scalable, and comparable quality measurement and validation practices throughout the organization.
Who are you?
You are a strategic technology leader who combines deep expertise in quality engineering and testing with a passion for building high-performing teams, modern quality practices, and data-driven decision making. You enjoy partnering across organizations, influencing complex initiatives, and creating scalable frameworks that enable reliable, customer-focused outcomes.
To be successful in this role, you will bring:
- Minimum 15+ years of extensive experience leading large-scale Quality Engineering, Software Testing, Quality Assurance, or related technical organizations.
- Strong expertise in quality frameworks, validation methodologies, testing platforms, release certification processes, and customer-focused KPI validation.
- Experience designing and scaling automation-first quality organizations supporting complex technology ecosystems.
- Knowledge of statistical quality measurement, sampling strategies, quality indicators, and data-driven validation approaches.
- Understanding of AI/ML applications in quality engineering, including anomaly detection, predictive quality models, and automated quality insights.
- Experience working with automation frameworks, data pipelines, large-scale data environments, Python, SQL, and ETL-based workflows.
- Technical depth in data-intensive products and systems, ideally within mapping, location services, mobility, or similarly complex technology environments.
- Success leading cross-functional programs and influencing outcomes across teams without direct ownership of delivery.
- Experience developing multidisciplinary teams across quality engineering, automation, software engineering, and data science disciplines.
- A track record of driving quality transformation initiatives that increase automation, improve predictability, and shift organizations toward proactive quality management.
- Strong understanding of risk-based quality management, release readiness assessments, and customer-facing quality commitments.
- Excellent communication and stakeholder management skills, with the ability to translate complex technical findings into clear business recommendations.
- Experience working in global, matrixed organizations and collaborating across multiple functions and geographies.
- A degree in Computer Science, Software Engineering, Data Science, or a related technical discipline.
- Availability to travel up to 20-25% as needed.
What Do We Offer?
At HERE, you will have the opportunity to make a meaningful impact on products and technologies used by customers around the world. We are committed to creating an environment where people can grow, innovate, and thrive.
We offer:
- Challenging and meaningful problems to solve.
- Opportunities to shape the future of quality engineering and testing at scale.
- Collaboration with talented colleagues across product, engineering, operations, and data science.
- Flexible ways of working that support work-life balance.
- Continuous learning, professional development, and career growth opportunities.
- A culture that values innovation, inclusion, transparency, and teamwork.
- Regular feedback and leadership development opportunities.
- Competitive compensation and benefits.
Make HERE your destination-we are just getting started. Apply now!
HERE Technologies is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity, sexual orientation, age, or disability.
Who are we?
HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes - from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.
At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people's lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.
About the Team
You will join the Quality and Business Planning organization, where quality is viewed as a strategic enabler of customer success and continuous innovation. Our team partners closely with Product, Engineering, Operations, and System Owners across the Platform & Technology organization to deliver measurable, scalable, and predictable quality outcomes. We operate through a collaborative, global, and cross-functional model that combines quality engineering, testing, automation, and data-driven insights to help teams build confidence in every release.
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